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Bill P

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Posts posted by Bill P

  1. I did check the c:\windows\temp for HP files. I found HPZEN054.hlp, HPZIDI.00.log, and HPZIDS.log. A google search was not informative. I searched the HP.com site and found no results of search. I can duplicate this problem by just running CCleaner, the "Cleaner" function.

     

    I would be interested in test the "tickbox" function, but I have no idea what that is.

     

    I did purchase a nice Kodak multi to replace a HP multi that I had a trayapp problem with. I can now go back to using CCleaner on that system with out any problems.

  2. Problem happens when using cleaner. We have three HP all-in-one printers. All have the HP all-in-one software suite. We have several other HP plain printers. The problem happens on the AIO units only. Also get a problem of trying to install document viewer.

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