lowam

My apologies as I was under the impression that the replies to my question was coming from a CC Cleaner employee......The fact that this forum is ONLY USERS LIKE ME....tells me that I will not renew my license with CC Cleaner. You are absolutely right JamresRM....non-descript error codes do nothing to educate users. Nukecad....... The computer is my office computer. When I sit with clients I have that desktop facing clients....subliminal marketing.....I want them to see the website so that they can tell their friends about it.....hope this clarifies your confusion.

by the way when purchasing there are no guidelines given that one option is for home use and another option is for business use....whatever that means. I am a novice...I do not understand the difference between home use and business use. Furthermore, the error code does not define anything....it does not tell one what the issue is. I purchased the program to use it and I expect some type of tech support to explain things...simply replying by asking if this is a business computer does not give me any understanding of the issues. If there is a difference then when selling the product you should say so on the purchase screen. I am attaching a screenshot of the purchase screen and there is no mention of business vs home use.

This computer is not on a company server. I use windows 10 home editions. The install worked on one of my computers but not on another that I use.

Purchased CC Cleaner Pro on 5/31/2024. Can't install the program as I get this error code: Error Code Alpha: 0xAB000008. Sent an email to Tech Support on 5/31/2024. No reply. Sent second email on 6/7/2024. No reply. Today is 6/11/2024. Still no reply. I have attached the error message. What kind of company is this? No replies. NO employees? Just money for nothing on MTV?