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Richard Perkins

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  1. Ok. Turning off and restarting is a good plan. Thanks for your time.
  2. No good I am afraid. When I click to install the little blue circle goes round and round and nothing happens. At the same time an uninstall which I started is still trying to uninstall but it lists a whole load of data (predominantly CCS and CCL files) which it says it cannot load, (presumably prior to uninstallation). I seem to have a conflict between my uninstall action and the new version you highlighted. Dont know where to go next?
  3. Thanks for your quick response - I am on my PC with Windows 10. I use Malwarebytes security as well as Defender. When I tried to download a new version it seemed to go to about 98% install then stopped. When I tried to uninstall, I got a list of data which was deleted then a list of data which said it could not load.
  4. I have used CCleaner free version for years but then this week could not open it. Tried downloading then tried uninstalling to re-install. All no good so I am stuck. I want to uninstall it then install the latest. How?
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