Bought the Pro and downloaded it today, 12/19/23. It showed it found 4296 files on a corrupted XD chip and would take 50 min to retrieve (hoping!) them all. Promising! Came back an hour later and see no screen showing anything that happened. We did not spec a drive to save any recovered files to (wuld be an external HD if given the opportunity). What gives? What do we do next - rescan the XD? - or where do we look?