I am writing to bring to your attention an issue regarding a subscription that appears to have been made under my name. I would like to clarify that I did not authorize this subscription and am unsure how it was processed.
Given the circumstances, I kindly request the immediate cancellation of this subscription. Additionally, I would appreciate it if the amount charged could be refunded to my account at the earliest convenience.
For your reference, the details associated with the subscription are as follows: Name: Felipe Andrés Castro Espinoza
I understand that such situations can arise, and I trust that this matter will be resolved promptly. I appreciate your understanding and assistance in this regard.
Thank you for your attention to this matter. I look forward to your prompt response.
It's been a week and I still don't have a response.
Incorrect Subscription and Refund Request
in CCleaner Help Requests
Posted
I am writing to bring to your attention an issue regarding a subscription that appears to have been made under my name. I would like to clarify that I did not authorize this subscription and am unsure how it was processed.
Given the circumstances, I kindly request the immediate cancellation of this subscription. Additionally, I would appreciate it if the amount charged could be refunded to my account at the earliest convenience.
For your reference, the details associated with the subscription are as follows:
Name: Felipe Andrés Castro Espinoza
I understand that such situations can arise, and I trust that this matter will be resolved promptly. I appreciate your understanding and assistance in this regard.
Thank you for your attention to this matter. I look forward to your prompt response.
It's been a week and I still don't have a response.