Every time I run a scan with CCleaner, it knocks my Carbonite back-up off line. Then I have to reinstall it to make it work again. I talked with Carbonite Tech Service, and they took over my computer and found what was causing my problem. They said to program CCleaner to skip Carbonite when scanning. I am unable to find how to do that anywhere on the CCleaner site. Any suggestions? I am not especially savvy when it comes to advanced IT stuff.