Baralan

Issue now fixed. Skipping removed, Latest drivers installed. Thanks for support.

Issue has been resolved. Skipping removed and latest drivers installed.

I have been informed by Tech Support that a bug has been found that is causing the issue and a fix being worked on, it is hoped, for incorporation in the next CCleaner update.

Hi @AustinCCleaner Thank you for your Email received today not treated as spam in my webmail whereas the previous 13 were treated as Spam in my webmail but not forwarded. I don't understand that but nevertheless I would thank you and your colleagues and apologise for the extra work involved. I look forward to a resolution following the issue's forwarding to your devs for attention.

I have not received any emails from your support team, including in my Junk/spam folders. On 23rd October I sent a second email to support which included copies of DUState.dat, DriverUpdaterLib,log and setupapi.dev.log

I have the same issue which I started a new topic on 13th October, Sorry I did not see this topic to add my comments to. Given MeganCCleaner's optimism of a resolution in her previous reply and the lack of reply to my Email to Support, has anyone any idea when this issue will be resolved? https://community.ccleaner.com/topic/63775-remove-skipped-drivers/ I am running the same version as Wacojohn but the issue remains the same.

I have the same issue which I started a new topic on 13th October, Sorry I did not see this topic to add my comments to. Given MeganCCleaner's optimism of a resolution in her previous reply and the lack of reply to my Email to Support, has anyone any idea when this issue will be resolved? https://community.ccleaner.com/topic/63775-remove-skipped-drivers/

If I click on "Learn More" as shown on the Summary the option to stop skipping the drivers has been replaced by "Currently Installed" as shown in the driver pics. Hence the query as to how to get back to stop skipping the drivers.

Hi Andrei I already contacted Support via CCleaner Help a few days ago but no reply yet. I will contact them again with the pics which shows the situation better. Regards Alan

For some time I had two drivers (ELAN Clickpad and ELAN EzTouchFilter) Skipped from udating as I was having some problems with my Elan Touchpad. I also had these drivers Skipped with Avast Driver Updater. Recently I decided to update the drivers, firstly unsuccessfully with CCleaner which would not let me override the Skipped function and. secondly successfully with Avast which did allow me to remove the Skipped function. Now CCleaner still shows these drivers as Skipped in the update summary although they are shown as installed in the detail for each driver. How do I remove the skipped function from the Driver Updater Summary?