same here.
I tried the tool to retrieve my key. I try to repurchase it but it says I have an active subscription. I try to restore from Google play store. nothing. Im about to get a refund. this is BS.
tried clearing cache and storage 3 times..Nothing.
Hi @Nate Castle,
I have asked our support team to respond to your support team to prioritise your support request and respond immediately.
Additionally, we have released an update that should resolve this issue. Please update to V23.17.0(800010279), restart the app and activate your licence.