SB63 Posted October 30, 2022 Share Posted October 30, 2022 I have CCleaner pro installed in my (Home) system. Unfortunately due to some payment gateway bug (probably National Bank) I am unable to Renew License through web and I am buying it for last two years through e-com webs (eg Amazon). In these cases the problem is- if I enter the Activation key, it does not pause till previous subscription is over but immediately clock starts. For example My current License is upto 25th Nov, but if I enter the new code today, the validity is shown to be till 30th October 2023 not 25th Nov 2023 Both old and new licenses are for same package. Link to comment Share on other sites More sharing options...
Guest johnccleaner Posted November 1, 2022 Share Posted November 1, 2022 Please contact support team via the Contact Us form located here: https://support.piriform.com/hc/en-us/requests/new?ticket_form_id=86507 or by emailing support@ccleaner.com directly and we'll be happy to get the remaining time moved over to the new license. Link to comment Share on other sites More sharing options...
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