claymore729 Posted November 3, 2019 Share Posted November 3, 2019 Tried SEVERAL time and always get this (attachment) error message still using 5.446 version and it won't take update. Link to comment Share on other sites More sharing options...
Moderators Nergal Posted November 5, 2019 Moderators Share Posted November 5, 2019 Answer here https://forum.piriform.com/topic/5739-solution-when-ccleaner-wont-install-or-download-windows/ ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
claymore729 Posted November 6, 2019 Author Share Posted November 6, 2019 (edited) Tried all in that post STILL the same old warning and WILL NOT install Edited November 6, 2019 by claymore729 Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted November 6, 2019 Moderators Share Posted November 6, 2019 Try uninstalling 5.446 and rebooting your machine. Then download the slim build {bottom one in list) from here and try installing it. https://www.ccleaner.com/ccleaner/builds Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
claymore729 Posted November 6, 2019 Author Share Posted November 6, 2019 No good still getting this message. Now I don't have ANY ccleaner Link to comment Share on other sites More sharing options...
Moderators Nergal Posted November 6, 2019 Moderators Share Posted November 6, 2019 Manually delete the file ccleaner.exe then try the install ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
claymore729 Posted November 7, 2019 Author Share Posted November 7, 2019 Ok WHEN do I delete the file ccleaner.exe ? Do I uninstall ccleaner THEN remove that file then reinstall? Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted November 7, 2019 Moderators Share Posted November 7, 2019 1 hour ago, claymore729 said: Ok WHEN do I delete the file ccleaner.exe ? Do I uninstall ccleaner THEN remove that file then reinstall? Yes. Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
claymore729 Posted November 7, 2019 Author Share Posted November 7, 2019 OK uninstalled CCleaner in add remove programs. Strange thing it says uninstall CCleaner 5.63 Not the one I had and shows up when opened 5.4????. Well anyway just did a fresh download from CCleaner and FINALLY got 5.63.7540. All set now thanks for all the help Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted November 7, 2019 Moderators Share Posted November 7, 2019 We got there in the end Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
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