Jetrep Posted April 24, 2018 Share Posted April 24, 2018 v5.42.6495 (64-bit) Professional Analyzes fine and displays the amount of space to be recovered. However when Run Cleaner is selected it immediately closes without cleaning the files. The Registry "Scan for Issues" and "Fix Selected Issues" seems to run properly. What is the problem with this? My older (recently expired) Professional did not have this problem. The subscription shows "Active" "Home Use Only", Product Key is correct, "364 days remaining" Help. Link to comment Share on other sites More sharing options...
Alan52 Posted May 17, 2018 Share Posted May 17, 2018 I had exactly the same problem a week ago with this version of CCleaner Pro and also the latest version (v5.42.6499) released this week, but I then ticked 'Show Cleaner results as a file list' on the Options/Advanced tab and it cleaned my files OK. You can still see the summary results by clicking on the 'Advanced Report' link. It's not ideal but at least it's a workaround whilst they fix it up. I have already raised a support request for the issue. Link to comment Share on other sites More sharing options...
Guido76 Posted May 17, 2018 Share Posted May 17, 2018 I have same problem too, signaled there : but, i have also same crash when I tick 'Show Cleaner results as a file list'.... Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now