wachkds Posted November 17, 2017 Share Posted November 17, 2017 Hello; After a failed update I removed/reinstalled ccleaner from the Google Play Store. When trying to start the app, the screen will blink and a "cannot start ccleaner " msg is displayed. Whentrying to rate /comment the app on the Playstore I receive a msg cannot rate the app because you use a test version . ps prior to reinstalling I performed a Wipe system app cache, to no avail ; problem still remains . Link to comment Share on other sites More sharing options...
FictionRyu Posted November 17, 2017 Share Posted November 17, 2017 As the title says, I just updated to the latest version of CCleaner for Android but when I go to open the app it just crashes. Doesn't even get in to the actual app, just begins to open then it crashes. I tried restarting my phone, un-installing the app then re-installing and neither worked for me. Can anyone help? I wasn't sure how to submit a bug report, so I found the forums and saw this sub-thread, so I figured I'd report it here. Link to comment Share on other sites More sharing options...
FictionRyu Posted November 17, 2017 Share Posted November 17, 2017 I see I'm not the only one experiencing this. Had the exact same thing happen with me, blinked then said it couldn't start. Link to comment Share on other sites More sharing options...
Humaira Piriform Posted November 17, 2017 Share Posted November 17, 2017 Hi wachkds and FictionRyu We are currently aware of this are aiming to provide a fix asap. Sorry for any inconvenience and thank you for your patience Link to comment Share on other sites More sharing options...
wachkds Posted November 17, 2017 Author Share Posted November 17, 2017 Thank You so much for the fast feedback, great to know that support is there ... Best from Brussels Pierre W Link to comment Share on other sites More sharing options...
wachkds Posted November 19, 2017 Author Share Posted November 19, 2017 Update Did upgrade the Xplay to latest Android 711 which has just been made available for the xplay here and reinstalled latest ccleaner . All things run OK now Best Pierre Link to comment Share on other sites More sharing options...
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