dennyj24 Posted April 9, 2017 Share Posted April 9, 2017 Hello, Today when I ran CCleaner Professional, I got a message "CCleaner needs to close Microsoft Edge to clean internal files. Do you want CCleaner to close Microsoft Edge?" I clicked Yes and the same message popped up again and I clicked Yes again. When CCleaner ran, it noted Skipped for all Microsoft Edge fields. I opened a new session and got the same result. Edge was closed before I opened CCleaner. This happened with CCleaner Free version so I upgraded to Professional. I've been using CCleaner for several years. Please help. Thanks in advance. Link to comment Share on other sites More sharing options...
dennyj24 Posted April 21, 2017 Author Share Posted April 21, 2017 This is what I found...and this combination works for me: In Win 10, go to Internet Options -- either via Control Panel or Cortana, and delete browsing history and temporary files, remember to tick "delete browsing history on exit" under Browsing history. Then run CCleaner and Edge will be cleared without skipping any files. Go to Settings -> Privacy -> Background Apps and Turn Microsoft Edge off and reboot. I did so and now CCleaner removes temp files that Edge uses, and kills the running process that CCleaner doesn't stop and thus, skips. Open CCleaner and run it.After it finishes and you see the skipped items....Click on OptionsClick on CookiesIt will tell you something is open and do you want to force a close?Say yesGo back and run the cleaner again and it won't skip it. Link to comment Share on other sites More sharing options...
missfedup Posted May 29, 2017 Share Posted May 29, 2017 I've tried every suggestion here and several on google search (lots of people with same problem) and its still ongoing. I'm trying the free trial upgrade pro (latest version) I just thought it might solve the problem but alas no. I wanted to have the pro after some time on the free version (which is great) but now I'm put off by this problem. Windows 10 seems to have a mind of its own, that edge just does not want to close. The funny thing is I don't use it I prefer Google or Mozilla no problems there. Link to comment Share on other sites More sharing options...
missfedup Posted June 3, 2017 Share Posted June 3, 2017 No doesn't work I cannot actually manually turn edge off. Link to comment Share on other sites More sharing options...
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