nilay Posted November 30, 2015 Share Posted November 30, 2015 Hi, I am trying to recover my files but after some time i get below error msg and need to close recuva. System details are attached Problem signature: Problem Event Name: BEX64 Application Name: recuva64.exe Application Version: 1.52.0.1086 Application Timestamp: 5515854b Fault Module Name: ShellExt64.dll_unloaded Fault Module Version: 0.0.0.0 Fault Module Timestamp: 4c9add55 Exception Offset: 0000000180132d6c Exception Code: c0000005 Exception Data: 0000000000000008 OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 1033 Additional Information 1: 1e37 Additional Information 2: 1e373e69fff075aed81f57003e66ce10 Additional Information 3: b4d7 Additional Information 4: b4d797bf52ac699189b90182e3746482 Read our privacy statement online: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409 If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt Is this a known problem? Any help here is appreciated. I have 1 TB of data to recover.. Pls help. Link to comment Share on other sites More sharing options...
nilay Posted November 30, 2015 Author Share Posted November 30, 2015 Attached is screen shot of system Link to comment Share on other sites More sharing options...
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