Moderators hazelnut Posted December 12, 2014 Moderators Share Posted December 12, 2014 http://www.infoworld.com/article/2858738/microsoft-windows/microsoft-recommends-that-you-uninstall-botched-patch-kb-3004394.html As I mentioned earlier this morning, Microsoft has pulled the botched patch KB 3004394. That's the Windows Root Cert patch causing endless problems -- Windows Defender wouldn't start, installing KB 3004394 blocked installing other Windows Updates, UAC prompts appeared in the weirdest places, MSE wouldn't install, VirtualBox stopped working, and on and on.In the past hour, Microsoft acknowledged the problem and told us what to do about it. Microsoft engineer and forum moderator Pinaki Mohanty, writing on the Microsoft Answers forum, announced that you should uninstall KB 3004394, if you were unfortunate enough to get it. Here's the official advice:We encourage Windows 7 and Windows Server 2008 R2 customers who are impacted, to uninstall the updates/KB3004394. Once ready, we will re-release the updates. Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Moderators mta Posted December 12, 2014 Moderators Share Posted December 12, 2014 installed it yesterday - nothing nasty yet - touch wood ! Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
Moderators Andavari Posted December 12, 2014 Moderators Share Posted December 12, 2014 Botched Microsoft Updates. I wonder if they test updates at all. Link to comment Share on other sites More sharing options...
Moderators mta Posted December 12, 2014 Moderators Share Posted December 12, 2014 I don't think they do - they can't, at least not to the level they should/need to. Otherwise we wouldn't be seeing such big blunders so often by so many. Apple (iOS8), Piriform (monitoring), Samsung (EVO callback) just to pick some recent ones. Big companies (OK maybe Piriform isn't in the Apple stratosphere of companies) making stupid decisions. Having been a coder, project leader, systems tester and oncall support for a few large companies I can tell you the testing of new releases was phenomenal, and being human, if something did creep through, man did we get a red hot poker up the jacksie or what! Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
eL_PuSHeR Posted December 12, 2014 Share Posted December 12, 2014 I got caught by that nasty bugger. Suddenly network diagnostic couldn't start and sfc also displayed some error. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted December 12, 2014 Author Moderators Share Posted December 12, 2014 I got caught by that nasty bugger. Suddenly network diagnostic couldn't start and sfc also displayed some error. See this thread especially post 7. http://www.wilderssecurity.com/threads/kb3024777.371214/ It looks like MS may have issued an update to uninstall it. Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
nikki605 Posted December 12, 2014 Share Posted December 12, 2014 Thanks for the heads up. I uninstalled it from 2 Win7 machines even though I had not seen any problems with it installed. Win10 Pro x64 Desktop (Speccy) - Win10 Pro x64 Laptop (Speccy) Link to comment Share on other sites More sharing options...
Winapp2.ini Posted December 12, 2014 Share Posted December 12, 2014 I'm currently getting destroyed by post-update regret. Trying to launch the shell (explorer.exe) brings up a box that says "unknown hard error" and I haven't been able to fix it yet. Seemingly related to Windows Updates, since that was the last thing I did before it began. winapp2.ini additions thread winapp2.ini github Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted December 12, 2014 Author Moderators Share Posted December 12, 2014 I'm currently getting destroyed by post-update regret. Trying to launch the shell (explorer.exe) brings up a box that says "unknown hard error" and I haven't been able to fix it yet. Seemingly related to Windows Updates, since that was the last thing I did before it began. Uninstall the KB3004394 update id installed on Win 8.1 (you never know even though the problem seems to only affect Win 7). Did you see this? http://answers.microsoft.com/en-us/windows/forum/windows_8-performance/explorerexe-system-warning-dialog-with-unknown/4c0be311-c9d5-46e7-b352-c8656f5c0226 Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Derek891 Posted December 12, 2014 Share Posted December 12, 2014 Absolutely incredible. I recently read that Microsoft was on track to make nearly $60 billion dollars in gross income in 2014. Perhaps they should invest just a wee bit more of that money in the Quality Assurance department. Start every day with a smile and get it over with. - W.C. Fields Link to comment Share on other sites More sharing options...
Moderators Andavari Posted December 12, 2014 Moderators Share Posted December 12, 2014 Perhaps they should invest just a wee bit more of that money in the Quality Assurance department. They'd probably need to build that department first! Seems every few months there's an update that causes issues, this latest one seems very serious. Which reminds me of something Hazelnut has mentioned in the past when she says she waits a few days before applying updates - very wise!!! Link to comment Share on other sites More sharing options...
Moderators mta Posted December 13, 2014 Moderators Share Posted December 13, 2014 I'm leaving that update on my Win8 machine, seems to have no effect for me. About 6 months ago, I switched all my PC's to Don't download or install, just notify me and that'll be the norm for me for now on. Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
Derek891 Posted December 13, 2014 Share Posted December 13, 2014 They'd probably need to build that department first! Seems every few months there's an update that causes issues, this latest one seems very serious. Which reminds me of something Hazelnut has mentioned in the past when she says she waits a few days before applying updates - very wise!!! Ever since the last great update debacle in August 2014 I make it a point to create a backup image of my Windows 8.1 system on the weekend prior to update Tuesday. I learned that lesson the same way I learned nearly everything else I know about computers - the hard way. Start every day with a smile and get it over with. - W.C. Fields Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted December 13, 2014 Author Moderators Share Posted December 13, 2014 I uninstalled KB 3004394 manually as the update Microsoft release urgently which is supposed to uninstall it wouldn't work (KB3024777) However Win Updates offered it ran after I had already uninstalled KB 3004394 and rebooted All is well. Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
eL_PuSHeR Posted December 13, 2014 Share Posted December 13, 2014 I'm leaving that update on my Win8 machine, seems to have no effect for me. About 6 months ago, I switched all my PC's to Don't download or install, just notify me and that'll be the norm for me for now on. Same here. I had the problem with a Win7 backup but I have now returned to Win8.1 Link to comment Share on other sites More sharing options...
Corona Posted December 13, 2014 Share Posted December 13, 2014 I looked at my recent super update and it showed the bad one installed and also the remedy one installed. I looked to uninstall the bad one and it's not on the list so I'll assume the fix did its job. No problems here. (knocks on sequoia tree) Link to comment Share on other sites More sharing options...
Winapp2.ini Posted December 15, 2014 Share Posted December 15, 2014 I'm still in unknown hard error land. ugh winapp2.ini additions thread winapp2.ini github Link to comment Share on other sites More sharing options...
Moderators Andavari Posted December 15, 2014 Moderators Share Posted December 15, 2014 So Microsoft bricked your Windows installation with their "update". I hope you have a recent disk image handy for restoration. Link to comment Share on other sites More sharing options...
Winapp2.ini Posted December 15, 2014 Share Posted December 15, 2014 Nope, but it's trivial for me to reinstall Windows if need be. I'll probably try fixing it for the next week or so until i get frustrated enough to wipe winapp2.ini additions thread winapp2.ini github Link to comment Share on other sites More sharing options...
eL_PuSHeR Posted December 18, 2014 Share Posted December 18, 2014 The dreaded KB3004394 is appearing for me today under Win 8.1 I will try installing it. I have a backup. Link to comment Share on other sites More sharing options...
Moderators Nergal Posted December 18, 2014 Moderators Share Posted December 18, 2014 The dreaded KB3004394 is appearing for me today under Win 8.1 I will try installing it. I have a backup. Re-read the article, only win7 and server08 need to remove/avoid the patch ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
eL_PuSHeR Posted December 19, 2014 Share Posted December 19, 2014 Indeed. Installed all the updates. No problems so far. EDIT. We should include a Win7 remark in the thread's title. Link to comment Share on other sites More sharing options...
trium Posted December 19, 2014 Share Posted December 19, 2014 in w8.1 are no problems, how i mean. i haven´t try yet w7 with this update Versions of CCleaner Cloud; Introduction Ccleaner Cloud; Ccleaner-->System-Requirements; Ccleaner FAQ´s; Ccleaner builds; Scheduling Ccleaner Free Es ist möglich, keine Fehler zu machen und dennoch zu verlieren. Das ist kein Zeichen von Schwäche. Das ist das Leben -> "Picard" Link to comment Share on other sites More sharing options...
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