Seit meinem letzten Neustart fehlen nun alle Felder, in denen man anklicken kann, was up zu daten ist. habe auch schon neu installiert. Sie fehlen dennoch. kann nichts mehr updaten.
Google translate:
Since my last restart, all the fields where you can click to see what needs to be updated are missing. I have already reinstalled it. They are still missing. I can’t update anything anymore.
Sorry it is not clear just which fields/buttons you are referring to.
Are you meaning in Health Check?
Or the blue buttons on the side of the interface?
Or something within one of those updaters?
Can you post a screenshot of what you are seeing?
Im am in the driver updater. there are fields on the left side of the drivers, you want to update.
here you can set a hook, for those you want to update. these fields are not here, so i can’t set hooks. how can i post here an screenshot?
Do you mean the tick/untick boxes like these?
PS. I have put your user account up a level and you should now be able to attach images.
There are 3-ways to do that:
yes i mean this tick/untick boxes.
sorry i can still attach pics.
The system says always that there is a mistake
OK, I would try reinstalling your CCleaner to see if that fixes it.
Let us know if that fixes things for you.
hi, i tried to uninstall and install again before.
but with your Link, i made it again.
But the same result, no Boxes.
And the strange thing is, these Boxes i miss in the Driver updater,
in the software updater they are there.
Are you using the default windows display scaling (100% not 150% or something). what is the windows Display resolution?
hi,
windows display scaling is 100%
and the windows Display resolution is 1600 x 900
and i didn’t change something, between it was ok, a week ago and now.
regards Peter
There is a new CCleaner version out today, v6.29.11342, worth seeing if updating to that sorts it out for you.
Thanks for your Help.
I tried it, but still the same Problem.
I would pin here a Screenshot, But i’m still not allowed.
I always get an arrow.
How are you attempting to post the screenshot?
Drag/drop, or copy/paste. or using the Upload icon?
It may be a user group permissions issue that is preventing you posting images, in which case I’d like to sort out what it is and get it changed.
There again it may be local to you and another symptom of what is preventing you seeing those tickboxes.
There is something that we haven’t checked yet - Are you using a 3rd party Antivirus or other security/firewall software, or just using Windows Defender?
That may be relevant if you can see tick boxes in Software Updater but not in Driver Updater.
i tried both version for attempting, i always get the message: An error occurred: Sorry, you cannot embed media elements in a post.
I am using AVAST Software. but i used it before to, and there i saw the Tick boxes.
Thanks, I’ll see what more I can find about the image posting thing.
I would however suggest disabling Avast, then doing a Restart (not shutdown) and seeing if the Driver Updater boxes will appear without Avast running. Something may have been changed in an Avast definitions update.
You can re-enable Avast again after checking.
ok, i try that tomorrow, here in Germany it is almost 1 in the morning 
ok, i have done it. the same result.
But i found something else strange. I made a scan for driver updates, and found one for update.
The strange her were the Tick boxes.
they are only missed in the ready made drivers.
Before that all, there were also Tickboxes for reset a driver
Ahh, it’s the Up-to-date drivers that you are looking at.
I believe that changed some months ago.
If you want to see more about them there is a “Details” button to the right of each one.
If you are having a problem with an updated driver then instead of an individual tickbox you can now use the “+ Fix a Problem” button and follow the steps there:
ok, i havn’t seen that before, cause formally there were boxes in the up-to-date field too.
But now i tried that with the +fix a problem. And there are also NO tick Boxes to elect a driver
Did you actually try using it?
It’s a walk through process, click the ‘Help me’ and you should see this screen to pick the the type of device that you are having a driver issue with, You can select more than one at once, or just select ‘Not Sure’ which should look for them all.
Then click ‘Show all relevant drivers’:
You then get this screen where you can change the time period to search, the type of driver to look for, and select for only Drivers with issues.
(If you don’t select only drivers with issues then it should show all your installed drivers).
If any with issues are found then if CCleaner had updated them you can select them and use the ‘Revert selected drivers’ button:
However note this quote about tickboxes from the guidance that is linked below.
It tells you that you will only see tickboxes for drivers that CCleaner itself had previously updated. If CCleaner hadn’t updated it then there will not be a tickbox next to it.
Note: Driver Updater only restores versions of drivers that it’s installed before. You cannot restore versions of drivers originally installed by Microsoft (or other third-party software). Drivers like these don’t have checkboxes next to them in the Driver Updater menu (so you can’t select them).
The ‘+ Need Help’ button shown in that second screenshot takes you to that guidance: CCleaner Support Community
year, it tried that all, and there were no boxes, also not at the by me installed “new” drivers.
Try it please by yourself, if you can find there tickboxes .
in my case i go to Mouse, and there is shows me my updated driver, but there is also no tick to activate that driver.
2 weeks before i have done that sometimes, cause the scroll function at my Touchpad wasn’t going anymore.
so i set the driver back to the formally driver.
And when it was again not going, i installed the new driver again
