"Firefox, they are probably running CCleaner while Firefox is open. This is easy to correct..."
Can someone explain? Is this simply a matter of restarting Firefox as I am guessing the problem is the cache is cleared if you run CCleaner with Firefox open?
With Firefox open running CCleaner corrupts any pages currently in the cache. These forums go white and on other pages links stop working.
-Closing and reopening Firefox does not fix the problem.
-Closing Firefox, running CCleaner and reopening Firefox does.
Which means this needs some sort of a solution. Either:
1. CCleaner needs to detect that Firefox is open and give a warning before cleaning
2. CCleaner by default should not clean the Firefox Cache
3. Finding out exactly why this is happening and fixing it permanently
At the very least a warning needs to be in place. Since I can reproduce this every time, it is a confirmed problem and something Firefox users will run into.
Right now though this issue appears Firefox specific and since simply restarting the browser does not fix the problem, something needs to be done as I can see this being a common occurence, which can lead to further bad mouthing of CCleaner.
A simple solution would be, by default deselect Firefox cleaning. Then when selected you are prompted with a warning, like the advanced section of the Windows Tab. That should eliminate 90% of the problem.
Using IE I did exactly what I did with Firefox, I visited the same pages and these forums. With everything open I ran CCleaner. Everything works fine. No broken links, white backgrounds ect...
Using IE I did exactly what I did with Firefox, I visited the same pages and these forums. With everything open I ran CCleaner. Everything works fine. No broken links, white backgrounds ect...
The problem is NOT limited to Firefox. These problems have been occuring since at least v1.16.x. Do a search of the forums, it will happen anywhere. Such pages as cnn.com, yahoo and more get effected.
Are you ignorant? Seriously? "Mastertech"... With a name like that it says more than enough that you're full of yourself. Just because YOU do not have that issue does NOT mean others have not had it.
That doesn't make any sense if the issue is a software issue it is reproduceable using the same software configuration. I will test this on other machines but the results will be the same because the software is the same.
Can you reproduce what you just described? I can't, however I can reproduce the Firefox issue every time.
Which makes even less sense why you are mentioning it. If the problem exists then I should be able to reproduce it. This is extremely important since this is the information Mr.G would need to fix the problem.
im not meaning to sound like an ass, but both of you, mastertech and tarun, have points. Mastertech, problems with programs dont happen to everysingle person out there, stop assuming it happens to everyone, if it did, i garuntee you it would be fixed. tarun, we all know you have a great expertise, try to explain it to him instead of calling names! Mastertech does need to realize what we are saying though.
Mastertech, problems with programs dont happen to everysingle person out there, stop assuming it happens to everyone, if it did, i garuntee you it would be fixed.
If it is a real problem with CCleaner then it has to happen to everyone with the same OS, CCleaner version and Internet Explorer version. This is what you nor Taurun understand. This is the way software works.
If it is a real problem with CCleaner then it has to happen to everyone with the same OS, CCleaner version and Internet Explorer version. This is what you nor Taurun understand. This is the way software works.
Actually the Firefox issue is legitimate and since it has not been rectified in some way it needs to be brought up. I really don't think you want me going away, considering how many people I have introduced to CCleaner.