CCleaner will not remove cookies I don't want to keep. If I try to delete them in the CCleaner window they reappear when I reopen CCleaner
What operating system do you use?
Which version number of CCleaner are you using?
Which browser are the cookies from (or are they from all browsers?)
What security software do you have installed?
Windows 10 Professional
5.46.6652
All (Edge, Firefox, IE), I think, I can't tell for sure, but there are dozens of cookies
MalwareBytes, Bit Defender, Hitman Pro
I’ve noticed similar, there’s a long list of cookies listed even though I have set CCleaner to clean cookies when the browser is closed.
I have to manually clean them.
Using Edge.
Windows 10 Pro fully upto date.
Windows Defender & Malwarebytes Pro.
In the cookiesto keep screen you can click a cookie on the pc. At the bottom it'll show the icon for the program the cookie belongs to. Can you confirm that these are browser cookies and not flash
Nergal,
I am not concerned about Cookies to Keep, but with the long list of cookies I don't want to keep. However, I used the method you suggested on the cookies I would like to delete and they are from all three of my browsers. Most are from Edge because I use it more than the others.
I wasn't suggesting anything with the to keep pane. But if you're confirming that they have the edge/firefox/chrome icons then that's what I was asking. Is it only skipping cookies? (Is cleaning history and cache fine on browsers).
It is doing the other cleaning tasks as it should.
Please run ccleaner in debug mode https://forum.piriform.com/topic/37347-ccleaner-debugging-instructions/
And right click the Edge section header then run clean on just the edge (it'll be a choice when you right click).
After it cleans exit ccleaner and attach the log to this thread
OK, the log is attached
Either the log was incomplete or, more likely, my text reader has a maximum character limit (i'm on mobile right now so i'll recheck when I get to a pc).
Try the same thing (debug) but only right click on cookies. All of what I saw was a huge amount of cache cleaning
OK, this time I clicked on Edge cookies -- Clean Cookies
I Just checked and all of the cookies not cleaned this time are from Firefox. The Windows Firefox Cookies Option is checked.
Ok so it deleted the edge cookies when you ran the above log?
I think so, since all that were left were Firefox cookies. What did the log tell you? I am not sure I understand the log entries, but it seemed that at least some referred to cookies.
All of the last log you presented was cookies (edge). I would right click firefox cookies and do the same clean.
Here's mine.
Running clean (Edge) stated no cookies (clean) but under Cookies there were quite a few listed.
I ran a clean on Firefox cookies. 0 bytes found. I won't bother with the log because it shows nothing found. However the list of cookies on the computer (not the ones to keep) shows Firefox cookies.
22 minutes ago, eliascm said:<div class="ipsQuote_contents"> <p> I ran a clean on Firefox cookies. 0 bytes found. I won't bother with the log because it shows nothing found. However the list of cookies on the computer (not the ones to keep) shows Firefox cookies. </p> </div>
Try cleaning cookies from with firefox maybe. Then with firefox closed open ccleaner and see if they're still listed.
3 hours ago, Bastet said:<div class="ipsQuote_contents"> <p> Here's mine. </p> <p> Running clean (Edge) stated no cookies (clean) but under Cookies there were quite a few listed. </p> <p> <a class="ipsAttachLink" href="<___base_url___>/applications/core/interface/file/attachment.php?id=11210" data-fileid="11210" rel="">CCleaner64_v5.46.6652_2018-09-16_21-26-43.log</a> </p> </div>
Yours looks more like Edge is still open. Try turning off background running for edge
https://www.tenforums.com/tutorials/7225-turn-off-background-apps-windows-10-a.html