Can't figure out what's going on

[Nergal]

It sounds like you haven’t updated to 7.4 that introduced a way to fix an issue like this
Is this what you’re seeing

Known Issue with CCleaner 7: Only two buttons show and health check won't scan

Many of you have encountered the following screen [image] There’s a scan button but it does nothing and only two tools show (and neither is health check) Follow the following instructions Also restarting the PC should fix this issue. If you are seeing this repeatedly you may have something (such as a security software) stopping the ccleaner service from starting. EDIT Jan 11 2026: The developers have recognized this flaw but have yet to address it in an update.