[I paid for the CCleaner business license but cannot activate]

On 01/03/2022 at 18:00, Dave CCleaner said:

@JudyCochran: Either the order confirmation email (or an accompanying "what to do with your key" email) should have included a note that you need to go to https://www.ccleanercloud.com/activation to enter the activation key.  If that rather important piece of information was missing from your order confirmation email (or present but not readily obvious when perusing it) then I apologise for the confusion that was caused. 

The team is following this up with Sales Operations now to remedy for future communications.  I just rechecked your ticket now at it looks like the support team responded to your email with the activation link at about the same time as I was writing my previous message - so I hope that this has sorted things out for you.

Yes, but at the activation address you sent above, I get this:  Activation code [ACTIVATION CODE REMOVED] has already been used."   Any further suggestion, please?

[I paid for the CCleaner business license but cannot activate]

I paid for the CCleaner business license but either I didn't receive any activation code, or what I have been entering isn't the activaton code.  How can I get help?  HAVE I BEEN SCAMMED??

From the email:

Judy Cochran, thank you for choosing Avast Business!
Here are all the installation instructions, activation key(s) and/or license file(s) you
will need to start using your product(s).
Order Information Billing Address
Order ID:
100540******
Order Date:
4 January 2022
AVG Invoice: click here.
Name:
Judy ******
Address:
*******
PURVIS MS 39475
US
Email:
judycochran@******
Products in Your Order
Product SKU: cbc.0.36m
Product Name: CCleaner Cloud Business - 36 Months - SC
Qty Ordered: 10