shirl2022
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Posts posted by shirl2022
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I am trying to update from CCLeaner Pro version 6.14.10584 to version 6.15.10623 on Windows. I get the following error message when I click on update: 0X6:The handle is invalid. So can't update. Any help will be appreciated.
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4 hours ago, Dave CCleaner said:
Thanks to everyone who provided debug logs, AV version information and other valuable diagnostic information I am pleased to announce that the patch build CCleaner for Windows 5.89.9401 is now released. More information here:
https://www.ccleaner.com/ccleaner/version-history
https://www.ccleaner.com/knowledge/ccleaner-v5-89-9401
Customers with Automatic Updates enabled will be updated from 5.89.3985 to 5.89.9401 the next time their copy of CCleaner checks for updates, or this can also be manually done via the "Check for updates" link in the bottom right-hand corner of your CCleaner console:
If you are one of the CCleaner customers impacted by the crashing, your copy may not update automatically in a timely fashion. But you can download and install the latest build directly from one of the following locations:
CCleaner Professional users: https://www.ccleaner.com/go/get_ccpro (starts a download)
CCleaner Free users: https://www.ccleaner.com/ccleaner/download/standard (starts a download)
Dave -- Thanks so much to the team for this fix. I'm am very happy to have my ccpro back in action!
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For AV, I use Norton 360. I also have Malwarebytes running on my PC.
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I am using health check
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I am having the same problem. I reinstalled the update and still can't access CCleaner. I've rebooted, too, to no avail.
Can't update to new version of CCleaner Pro
in CCleaner Bug Reporting
Posted
Thanks, I'll give it a try.