[Double update]

Thanks. I will give that a try.

[Double update]

Recently when I update CC both Firefox and IE open up the same Web page. How can I change it so just Firefox opens up as previously?

[What type of Firewall do you use?]

I use Zone Alarm Free. Got hacked through once with Trusted Zone on medium. So now both on high.

[Wont Update]

You should actually have a sort-of "quarantined" download folder where all files downloaded go into for easy right click virus scanning before running them.

1. To make a download folder:

2. Open drive C:\

3. Right click and create a New Folder.

4. Name that folder something like these examples:

   Downloads, My Downloads, My Download Files

5. To keep things tidy it's wise to put things in categories, e.g.; like Microsoft software and updates could go into C:\Downloads\Microsoft

 

Many thanks. Update now successful.

[Wont Update]

Did you try the visual babic runtimes download as Andavari suggested?

 

http://forum.ccleaner.com/index.php?showtopic=5739

 

It might sound a stupid question, but the link says to create a "download directory". How do I do that?

[Wont Update]

Is the setup on your desktop called ccleaner.exe? If it is, rename it to ccsetup136.exe. then try again to install it.

 

It is already called "ccsetup136.exe". But I will try any other suggestion?

[Wont Update]

Yes. You can then choose, say your desktop to save it to, so it is easy for you to find.

 

Double-click on the setup and install following the prompts

 

Thanks for the suggestion. Just tried and have setup saved to Desktop. Same result though. It starts installing then up comes a box saying, "Error opening file for writing. C:\Program Files\CCleaner\CCleaner.exe"

[Wont Update]

Hello pantherman and welcome to the forum.

 

A rather obvious question first, are you choosing "save" and not "run" when faced with the download box.?

 

You can install over the top of a previous version as this will save your settings.

 

 

I am choosing "Run" from download box. Would choosing "save" be a better option?

[Wont Update]

I tried to update to the latest CCleaner. But the install wizard keeps telling me an exe file is missing. I have tried it now three times from each download site, restarting computer after trying.

I use Windows XP Pro.

Not sure what to try next, unless I uninstall previous version. But the instructions say that is not needed?