[MOV files does not play after recovery]

Thank you for your response. Yes the original video should also be of 12 sec.. and Yes I am a paid subscriber. I will contact the via the other channel provided .. Tq agian. Much Appreciated

[MOV files does not play after recovery]

Hello Support,

I was quite excited to purchase the Recuva to recover my corrupted SD Card. After the advance scan, it detected the files and attempted to recover the files (.MOV). However, after recovery it does not play

Attached one of the recovered file that does not play on either VLC or Windows media Player

Could you please help?

Regards,

Jag