[SOLVED] CCleaner v5.57 crashes my old Toshiba laptop in CCleaner Bug Reporting Posted June 12, 2019 23 hours ago, Dave CCleaner said: 1) Updating to the 2013 version of driver (188.8.131.5202) from Microsoft http://www.catalog.update.microsoft.com/Search.aspx?q= Intel Corporation driver update for Mobile Intel(R) 4 Series Express Chipset Family Microsoft ... which may also assist with incompatibility with other software. I wasn't aware of such a version, as it cannot be found on the websites of Toshiba or Intel. It was difficult to install this update. Windows insisted that the "best driver" is already installed. I had to uninstall the existing driver from Device Manager (which of course caused a black screen) disconnect the internet, reboot, and then manually update from the folder where I had unpacked the cabinet file. Anyway, now CCleaner v5.58 works on my computer! Thank you very much, Dave!