Hi all and thank you to anyone willing to try and help. At my work I have both a desktop and laptop which I used RDP to remote into one or the other and vice versa. I ran CCleaner on my desktop and now I can no longer remote from the desktop out to my laptop (or any other computer on the network for that matter). I am able to remote into the desktop from any of the other computers I have tried. The behavior is strange in that it doesn't give me any sort of error message. When I click remote desktop it gives me the screen to put in which computer I am trying to connect to. Once I do that it then pops up with the Enter Your Credentials dialog. I enter in my credentials here and this dialog disappears and nothing happens.
Unfortunately I was not very careful in seeing exactly what was checked before I clicked the clean button however I didn't do anything special so I believe it would just be the default settings which were checked. Does anyone have an idea of what I can do to fix? Steps I have tried to fix (mostly from google results)
tried SFC /SCANNOW which found nothing.
ran malwarebytes which also found nothing.
tried renaming the Default.rdp hidden file under Documents so that it will create a new one which it has but still no luck.
tried going into the MMC dialog then going into Certificate Console (for Local Computer) and deleting the certificate listed under Remote Desktop. This did not recreate a new one when I tried to login. I had backed it up first so I went ahead and put it back.
I am totally at a loss and I really need the RDP (use it almost daily). A total rebuild would be a complete nightmare so I am hoping to avoid that. Again any help would be so greatly appreciated. Thanks, rm
Ran CCleaner now Remote Desktop (RDP) no longer works (Win 7)
in CCleaner Bug Reporting
Posted
Hi all and thank you to anyone willing to try and help. At my work I have both a desktop and laptop which I used RDP to remote into one or the other and vice versa. I ran CCleaner on my desktop and now I can no longer remote from the desktop out to my laptop (or any other computer on the network for that matter). I am able to remote into the desktop from any of the other computers I have tried. The behavior is strange in that it doesn't give me any sort of error message. When I click remote desktop it gives me the screen to put in which computer I am trying to connect to. Once I do that it then pops up with the Enter Your Credentials dialog. I enter in my credentials here and this dialog disappears and nothing happens.
Unfortunately I was not very careful in seeing exactly what was checked before I clicked the clean button however I didn't do anything special so I believe it would just be the default settings which were checked. Does anyone have an idea of what I can do to fix? Steps I have tried to fix (mostly from google results)
I am totally at a loss and I really need the RDP (use it almost daily). A total rebuild would be a complete nightmare so I am hoping to avoid that. Again any help would be so greatly appreciated. Thanks, rm