wallacemd
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Posts posted by wallacemd
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Greetings all,
Went to use Disk Analyzer of CCleaner today. Win 10 - latest updates. CCleaner latest update.
When executed, CCleaner croaked with an error message; which I chose to send to Piriform.
I now seemingly have no good hard drive driver. I cannot shut down Win 10. Task Manager's
ability to 'see' the hard drive is gone. Launched Windows' Disk and Partition program, and it
simply hangs there waiting for the Virtual Disk service. I'm afraid to try anything with CCleaner.
I've tried to roll back to the last, and only, Windows Restore Point. After about 15 minutes,
restore point fails. Then I tried to 'Reset PC'; that too failed. The machine starts up just fine
and I can apparently do most of what I need to do; but cannot shut down.
Any ideas? Piriform, CCleaner indicated it was successful in sending the error report to you.
thanks,
mike
Disk Analyzer
in CCleaner Bug Reporting
Posted
Yeah,
I tried all the shutdown tricks; FYI: been working Windows OS since 1987; I've become
pretty good at troubleshooting, etc.
As all shutdown attempts yield the spinning dots, the power button is the only way I can kill the OS
to start again. I allowed the shutdown process to go for over an hour.
Each time I come back up, I check taskman and the partition utility. Neither show any indication of
a valid disk controller driver. Part util just hangs then eventually dies indicating it cannot connect to
the virtual disk service. I did not record the error in the dialog that appeared; suffice it to say, I allowed
CCleaner to send the report in hopes Piriform could analyze it and give me a course of action.
MTA, g'day back to ya mayte! Yes, I clicked analyze. The only button available to start the analysis process.
Last night, I let windows stay in the shutdown mode while I went to bed. I awoke to a screen indicating
windows couldn't shut down successfully. I continued on that screen, the box bounced; and whaaaala,
when the OS came up, I had my disk drivers. All functionality returned.
I cannot explain what happened with CCleaner, but Windows eventually corrected the problem all on its own.
thanks guys!
mike