[Duplicate File Finder Not Working On NAS Backup Drive]

I'm running the latest version of CCleaner (5.17.5590) on Windows 10 Professional (32-bit version) and try as I might (multiple times) I cannot get the Duplicate File Finder Tool to function on my Western Digital 3TB NAS backup drive.  The tool will recognize the drive and allow me to set the path statement to it (\\Drive-Z\Public\*.*) but when I execute it, it "runs" instantly without ever searching the drive and finding any files.  I've even gone so far as to actually install it on the backup drive itself but it will simply not go out and find any duplicate files on it.  I really need this to work because I've got hundreds of duplicate files on my backup drive which are taking up many megabytes of space that I need to recover.  It works perfectly on the C: & D: drives on my computer and even recognizes the "phantom" USB memory card slots, but not my Z: drive.  If somebody could just tell me how to get CCleaner to on my backup drive I would be very appreciative.  By the way, I don't need any other feature of CCleaner to run on the NAS drive, just the Duplicate File Finder.

CC NAS Drive Path.jpg

were you ever able to get it to work? I have the same problem. Thanks!

[Duplicate File Finder Not Working On NAS Backup Drive]

Hi. I recently downloaded the CCleaner free version to try it on my NAS drive, which has a significant number of duplicate files. Although it did recognize a large number of them, after I supposedly "cleaned" them, the files are still in the NAS drive...plus I found other duplicates that the software didn't pick it up. Does CCleaner not work with NAS drives, or, does anyone know if the paid version will do that?

 

Thanks for any help!