[v5.15.5513 painfully slow]

"Please share the screenshot (instead of just exclaiming about it )" I don't find an upload option here, no longer belong to file sharing sites.

[v5.15.5513 painfully slow]

Old Microsoft Office is using ie

That is not the problem.  I start it right after I boot up, and I cleaned right before I shut down.  It hangs at 5% on "IE cookies", so I cancel.  Then UNCHECK IE cookies, then run, and it is done quickly.  Then run again, just to be sure everything gone, "0 bytes removed".  THEN, I RECHECK IE cookies and run.  It takes 82 seconds, and deletes NOTHING.  "0 bytes removed".  I have a screen shot to prove it!  Something is HANGING the program.

[v5.15.5513 painfully slow]

Old Microsoft Office is using ie

So what?  The older versions of Ccleaner on this machine didn't HANG on IE cookies.  Why should the newer ones?

[v5.15.5513 painfully slow]

Just checked, using latest version on Windows 7 Home Premium 64-bit SP1 iNTEL CORE I7-2670QM CPU @2.20GHz, 6.0GB RAM, intel HD graphics family

 

I use firefox ONLY, have never used IE since buying the computer 4 years ago.  I have run CCleaner for years and recommended it to many clients.  I run it at least once a day, often more.   It's now taking over 60 seconds, and where it hangs is "IE cookies".  If I turn that off, it's fast.  If it's on, and I haven't run it for several hours, it takes FOR EVER.  I'm not running a huge load on here, I shut off everything before running Ccleaner.  Mostly I'm using old Microsoft office and new firefox, with updated java and adobe plugins.