Ccleaner can't remove some files in some folders after a duplicate scan is done. I checked to have the latest version (v5.60.7307) and I started it in DEBUG mode. The error message is shown in the attached screenshot.
This is the DEBUG log from when I selected the tool to remove duplicates
[17:50:48::879][DEBUG] Analytics::SendEvent - Category: Tools/Duplicate Finder, Action: click, Label: Nav: Duplicate Finder, Value: 0, bInteractive: 1
[17:50:48::879][DEBUG] Analytics::SendPageView - DocumentPath: Tools/Duplicate Finder, DocumentTitle: Tools/Duplicate Finder
[17:51:08::075][DEBUG] Duplicate - Starting drive wipe process...
[17:51:08::098][DEBUG] Trial has ended
[17:51:08::108][DEBUG] Duplicate - Starting...
[17:51:08::108][DEBUG] Analytics::SendEvent - Category: Tools/Duplicate Finder, Action: click, Label: Search, Value: 0, bInteractive: 1
[17:54:05::049][DEBUG] Drive Wiper - Drive wipe process was completed
[17:54:30::433][DEBUG] Trial has ended
[17:55:40::001][DEBUG] Trial has ended
[17:55:40::557][DEBUG] OnTimer::Check Configuration - BEGIN - ############################################################################
[17:55:40::557][DEBUG] OnTimer::Check Configuration - Expired = 0
[17:55:40::558][DEBUG] OnTimer::Check Configuration - It will check again in = 292 minute(s) (17556000 milliseconds)
[17:55:40::558][DEBUG] OnTimer::Check Configuration - END - ############################################################################
[17:55:40::558][DEBUG] OnTimer::Check update - BEGIN - ############################################################################
[17:55:40::559][DEBUG] OnTimer::Check update - Expired = 0
[17:55:40::559][DEBUG] OnTimer::Check update - It will check again in = 715 minute(s) (42901000 milliseconds)
[17:55:40::559][DEBUG] OnTimer::Check update - END - ############################################################################
[17:55:46::277][DEBUG] Trial has ended
[17:55:46::278][DEBUG] Analytics::SendEvent - Category: Tools/Duplicate Finder, Action: click, Label: Delete Selected, Value: 0, bInteractive: 1
[17:55:48::041][DEBUG] Trial has ended
[17:55:59::004][INFO ] Closing application...
[17:55:59::028][DEBUG] Duplicate - Requesting to stop...
[17:55:59::028][DEBUG] Duplicate - stopped
[17:55:59::052][INFO ] Finished closing application
[17:55:59::053][INFO ] Application Ended
EDIT:
I also tried to reset the folder permission (windows 10) both with explorer and with some command line stuff I read online
Can't remove duplicate files
in CCleaner Bug Reporting
Posted · Edited by SiMoZ
Ccleaner can't remove some files in some folders after a duplicate scan is done. I checked to have the latest version (v5.60.7307) and I started it in DEBUG mode. The error message is shown in the attached screenshot.
This is the DEBUG log from when I selected the tool to remove duplicates
[17:50:48::879][DEBUG] Analytics::SendEvent - Category: Tools/Duplicate Finder, Action: click, Label: Nav: Duplicate Finder, Value: 0, bInteractive: 1
[17:50:48::879][DEBUG] Analytics::SendPageView - DocumentPath: Tools/Duplicate Finder, DocumentTitle: Tools/Duplicate Finder
[17:51:08::075][DEBUG] Duplicate - Starting drive wipe process...
[17:51:08::098][DEBUG] Trial has ended
[17:51:08::108][DEBUG] Duplicate - Starting...
[17:51:08::108][DEBUG] Analytics::SendEvent - Category: Tools/Duplicate Finder, Action: click, Label: Search, Value: 0, bInteractive: 1
[17:54:05::049][DEBUG] Drive Wiper - Drive wipe process was completed
[17:54:30::433][DEBUG] Trial has ended
[17:55:40::001][DEBUG] Trial has ended
[17:55:40::557][DEBUG] OnTimer::Check Configuration - BEGIN - ############################################################################
[17:55:40::557][DEBUG] OnTimer::Check Configuration - Expired = 0
[17:55:40::558][DEBUG] OnTimer::Check Configuration - It will check again in = 292 minute(s) (17556000 milliseconds)
[17:55:40::558][DEBUG] OnTimer::Check Configuration - END - ############################################################################
[17:55:40::558][DEBUG] OnTimer::Check update - BEGIN - ############################################################################
[17:55:40::559][DEBUG] OnTimer::Check update - Expired = 0
[17:55:40::559][DEBUG] OnTimer::Check update - It will check again in = 715 minute(s) (42901000 milliseconds)
[17:55:40::559][DEBUG] OnTimer::Check update - END - ############################################################################
[17:55:46::277][DEBUG] Trial has ended
[17:55:46::278][DEBUG] Analytics::SendEvent - Category: Tools/Duplicate Finder, Action: click, Label: Delete Selected, Value: 0, bInteractive: 1
[17:55:48::041][DEBUG] Trial has ended
[17:55:59::004][INFO ] Closing application...
[17:55:59::028][DEBUG] Duplicate - Requesting to stop...
[17:55:59::028][DEBUG] Duplicate - stopped
[17:55:59::052][INFO ] Finished closing application
[17:55:59::053][INFO ] Application Ended
EDIT:
I also tried to reset the folder permission (windows 10) both with explorer and with some command line stuff I read online