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andreyworld

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Posts posted by andreyworld

  1.  Does Ccleaner 5.03 work on the machine?

     

    Is your anti-virus up to date and scans are clean?

     

    If you disable your anti-virus and then try and run Ccleaner does it work? (don't forget to turn av back on !)

     

    If you look inside the Ccleaner folder in Program Files can you see any crash dumps?

    I tried all u said, still dosent work, av - Eset smart security 8, in ccleaner folder i dont saw any files with dumps

  2. some time ago I had this kind (perhaps the same) of problem.

     

    it was only in windows task - not in "apps", but in the middle of "hintergrundprozesse" -"background processes" in english...?

     

    Have you looked in Windows task manager to see if an instance of Ccleaner is already running?

     

    Will it work in Windows safe mode?

    As I said in the first post, apps doesnt start, but the process appeared in windows task manager for 1 second, with name of app, and another process "COM Surrogate" for the same time and disappeared. 

    And many of my friends faced with same  problem, CCleaner stopped launched, without any reason

  3. A have some problem with start CCleaner, actually its didnt start, without any reason or erorr. And i saw same name of process only for 1-2 seconds, after its gone, and some process with name "COM Surrogate" only for 1-2 seconds too. So what is this?

    P.S. Sorry for bad english

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