[cant establish communications to start free trial]

if anyone can help i would be very grateful

 

i have a very old laptop which still has quite a good spec and is working but creaky.

i have used CC cleaner with good results but suspect i have built up a lot of unnecessary items which are slowing it right down very annoyingly. i also have McAffee virus software as supplied through Plus Net

 

So i thought i would trial CCplus to see if it would help BUT although i can download and install software i get an error message at end which says it cant open communications to verify me with this error code: Ox2efd

 

So I have 4 increasingly irritating  problems:

 

1. very slow machine

2. cant use internet explorer (it wont open) only chrome

3.  I have some web sites i just cant contact like the cc one 

4. I can download images in my emails i receive, it just says image is not available

 

ANY help would be very gratefully received as this is just beyond me but is driving me mad and i don't have the money for a new machine plus i'd love to sort out whats wrong

 

Thanks

Kate