[Latest version of Defraggler doesn't defrag]

If you're using the business/commercial version that you paid for you're entitled to support directly from Piriform available at:

http://www.piriform.com/support

I did pay for the Pirform Professional Edition because it came with the bonus package that included Defraggler, Speccy and Recuva but as far as I know it isn't a Business/Commercial version. I am using it at home. Can you offer any suggestions on my problem?

[Latest version of Defraggler doesn't defrag]

I have been using Pirform's Professional Edition for over a year and in the first version Defraggler worked perfectly. The latest version I have is v2.19.982 (64-bit) and Defraggler goes through the motions when clicking Defrag but does nothing.

 

My C: drive has 686.3 GB capacity, Used Space is 233.8 GB, Free Space is 449.8 GB

 

Analysis results:

510 Fragmented Files (14.1 GB)

15,926 Total Fragments

1% Fragmentation

 

After running Defraggler the Current state numbers are identicle to those in the Analysis results.

 

When using the earlier version it would take over an hour to defrag my C: drive. The current version completes the task in 2 minutes which idicates nothing is being done.

 

Question: How do I get it to work? Or can I download an earlier version that does work?