origando
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Posts posted by origando
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Well done origando
The devs will look at it.
Hi, I'm still waiting for a solution. The switch to English did not solve the problem.
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Just remembered it should be a .txt file (which does upload)
The file generated during the debug thing is called: CCleaner64_v5.00.5050_2014-12-04_17-08-19.log
No txt file!
And the zip file ends with .sqx
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Log files won't upload I'm afraid
Are you able to put the log in a zip file and upload? (right-click on log file and select send to compressed zip)
Sorry, but same message.
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Oh dear, I made it!
Thanks for your help.
However, new problem!
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Does this work?
"C:\Programme Files\CCleaner\CCleaner.exe" /debug
No!
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Okay.
So I am sure the developers will be looking into this.
Are you able to run ccleaner in debug mode and attach the log in a post here?
https://www.piriform.com/docs/ccleaner/troubleshooting/running-ccleaner-in-debug-mode
Sorry, I'm no expert!
Is this the correct path? If so, it does not work: <path to CCleaner> /[debug"C:\Programme\CCleaner\CCleaner.exe"]
I'm using the german version of W8.1
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Options...settings...and change language from drop down box at the top.
Thanks!
But problem not solved with English.
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Can you change ccleaner language to English and try again?
Does this mean new installation? Or is there a way to change language in existing installation?
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My system: Win 8.1 Prof - updates are up to date
When I use the "cleaner" function while firefox is off, the program stops with the message "Ccleaner does not function" and I have to finish the program.
When firefox is on, I am asked to finish the browser. In case of refusal the cleaning works fine, however without cleaning firefox.
Conclusion: Ccleaner has problems with firefox.
Please finde attached the error report.
What can I do?
CCleaner does not function anymore
in CCleaner
Posted
Good evening! I'M still waiting for a solution. The idea to switch to English did not work.