BRUTUS
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Posts posted by BRUTUS
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I think it's best to hear it from someone with W7 64bit installed. W8 and W7 are two different operating systems.
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A few things I would try first to see if it helps....
1. Re-install defraggler, reboot, and then try the uninstall again using defragglers own uninstaller. If no luck then....
No error then, but then again I didn't use Defraggler when doing this method, so clearly it's obvious no error will show up.
2. Run a system file check (SFC) see below for info on how to do this
http://support.microsoft.com/kb/929833
Did this anyway and the scan came out clean with no errors.
3. Make sure Windows is up to date.
Everything is up-to-date.
4. Make sure all virus/malware programs are up to date and scans are clean.
Couple of days ago I scanned my pc with Avira which came out clean. Also scanned with MBAM (no detections), and to top it of I also scanned my pc with Adwcleaner and nothing came up.
But yeah, I can safely say that the problem clearly lies within defraggler since I also tried it on a different PC.
If I was you, you should just test it out the way I told it in my first post, so we can be sure about it that probably everyone gets the same error message.
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Thanks for the quick reply back. Appreciate it.
I'll shall try the above things you mentioned.
Here is the log from the error btw:
Probleemhandtekening:
Gebeurtenisnaam van probleem: BEX64Naam van de toepassing: defraggler64.exeVersie van toepassing: 2.18.0.945Tijdstempel van toepassing: 534528eaNaam van foutmodule: dbghelp.dll_unloadedVersie van foutmodule: 0.0.0.0Tijdstempel van foutmodule: 4ce7c5acUitzonderingsmarge: 000007feefa01ef0Uitzonderingscode: c0000005Uitzonderingsgegevens: 0000000000000008Versie van besturingssysteem: 6.1.7601.2.1.0.768.3Landinstelling-id: 1043Aanvullende informatie 1: fa05Aanvullende informatie 2: fa0506ccb3eeb80243db292228cda537Aanvullende informatie 3: 2b7cAanvullende informatie 4: 2b7c51f7007e3bc05109fd11532028ecLees de onlineprivacyverklaring:Als de onlineprivacyverklaring niet beschikbaar is, lees dan onze offlineprivacyverklaring:C:\Windows\system32\nl-NL\erofflps.txt -
Hi,
So after I ran defraggler (on W7 64bit) I tried to uninstall it, but during the uninstallation process an error pops by WER and the problem lies at dbghelp.dll_unloaded.
Of course I tried running defraggler on a different machine and did the quick defrag for a change (since I did a full defrag on my other pc).
After the scan was completed I tried again to uninstall it and also on a different computer the same error "dbghelp.dll_unloaded" appeared.
So after it happening also on a different computer you can safely say that the error is caused by Defraggler.
It happens directly when Defraggler tries to do the -Hostcleanup thing during the uninstallation.
And should I be worried about this error? Is it harmful to my computer in any way?
Cheers!
Brutus
UPDATE:
It seems to happen also when you install defraggler, open it, then close it and right after that you uninstall Defraggler.
So it's not only happening when you actually did a defrag or whatnot.
But the error really pops up when it feels like it. Not everytime though, which is kinda weird.
Error while uninstalling Defraggler.
in Defraggler
Posted
By that I meant that I didn't actually launched Defraggler after installing it.
I just installed it, rebooted, and uninstalled it again.