[ESET v5 to be released Sept 13th.]

I'm a fan of ESET as well, and I am waiting for version 5 of ESET Business Edition to be released!

 

By the looks of it, ESET Smart Security and NOD32 version 5 are great.

[Recuva folder visible but all others now gone?]

Hi Courtney,

 

I will be checking to make sure you do not have an infection.

 

 

Step #1

 

Please download the following program to your desktop:

 

Unhide.exe

 

Once the program has been downloaded, double-click on the Unhide.exe icon on your desktop and allow the program to run. This program will remove the +H, or hidden, attribute from all the files on your hard drives. If there are any files that were purposely hidden by you, you will need to hide them again after this tool is run.

 

 

Step #2

 

Please download Malwarebytes' Anti-Malware

 

Double Click mbam-setup.exe to install the application.

• Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  
• If an update is found, it will download and install the latest version.
  
• Once the program has loaded, select "Perform Quick Scan", then click Scan.
  
• The scan may take some time to finish, so please be patient.
  
• When the scan is complete, click OK, then Show Results to view the results.
  
• Make sure that everything is checked , and click Remove Selected.
  
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  
• Copy & Paste the entire report in your next reply.
  

Extra Note:

If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.

 

 

 

Step #3

 

Run ESET Online Scan

 

1. Hold down Control and click on the following link to open ESET OnlineScan in a new window.
   ESET OnlineScan
   
2. Click the button.
   
3. For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
   1. 
      
   2. Click on to download the ESET Smart Installer. Save it to your desktop.
      
   3. Double click on the icon on your desktop.
      

[*]Check

[*]Click the button.

[*]Accept any security warnings from your browser.

[*]Check

[*]Push the Start button.

[*]ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.

[*]When the scan completes, push

[*]Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.

[*]Push the button.

[*]Push

You can refer to this animation by neomage if needed.

[Speccy querying a hacked page]

Thanks everyone for bringing this to the attention of Piriform.

 

I have send a mass PM out to alert Piriform so hopefully this can be taken care of right away.

[Just a heads-up]

Thank you for letting us know.

[Best Way to Detect and Know Spyware]

Also tools like SpywareBlaster and SpywareGuard will add another layer of protection.

[Information on spyware defence.]

The MBAM Protection Module uses very little system resources, it is very light, and is getting even lighter.

[Information on spyware defence.]

Malwarebytes is different from AntiVirus software. It adds a nice extra layer of protection. A nice thing about MBAM, as we call it, is that you pay for the Pro version once then you have it for a life time. Avira AntiVir Premium does protect against AntiAdware/AntiSpyware, but MBAM will add an extra layer of protection.

 

Its up to you if you want both AntiVir and MBAM resident protection. You can always disable real-time protection in MBAM if you don't like it.

[Information on spyware defence.]

I use Malwarebytes' Anti-Malware Pro and AntiVir Personal together and have had no problems.

 

The free version is good if you already have a real-time protection app in place.

[What type of Firewall do you use?]

I use Online Armor Premium

[What Anti-Virus do you use]

I use AntiVir Personal.

 

I also like Norton as well