[CCleaner has removed sound?]

Many thanks for the good advice I received from you all. My repair man has reinstated the sound and I agreed to going back to Windows 7.

 

I think CCleaner is a great product and will continue to use it.

 

Still don't know the cause of the problem. I have some reading to do.

 

Restore points in Windows 7 seem to be of limited use, do older ones disappear?

 

I am about to create a system image on a portable HDD.

 

Older and Wiser!

 

Thanks again from Gary.

[CCleaner has removed sound?]

Hi mta. You would be correct. I too am a suspicious person but I trust this guy. He has worked on avionics for 20 years including those on the Merlin helicopter featured at the end of Skyfall. And any friend of James Bond is a friend of mine!!

 

Sorry, reply is to Alan_B.

[CCleaner has removed sound?]

'Alan_B' timestamp='1378482189' post='239343']

You have no documentation [/i]for the PC from this builder.

 

Would this builder happen to also be the repair man who is blaming CCleaner

 

Hi mta. You would be correct. I too am a suspicious person but I trust this guy. He has worked on avionics for 20 years including those on the Merlin helicopter featured at the end of Skyfall. And any friend of James Bond is a friend of mine!!

[CCleaner has removed sound?]

Hi mta,

 

I always thought the soundcard/motherboard could be the problem. I haven't been given any documentation for the PC. Could I re-install the drivers if I had their specs?

 

I've got a feeling Defender was already disabled.

 

I would like to get to the bottom of this because I don't want to stop using CCleaner.

[CCleaner has removed sound?]

Thank you Andavari. My speakers are Creative T20 which do not have drivers. I also tried the x-mini portable speaker through the front speaker jack with nil result.

 

I can't find Windows Audio yet.

 

I did try my last Restore Point but that didn't help. The machine is now with the builder.

 

I don't think it's aproblem with CCleaner. Perhaps a virus?

 

Regards.

[CCleaner has removed sound?]

Many thanks for your quick reply.

 

I have checked how I use CCleaner. I only use the cleaner, being a scaredy-cat. I never touch the other options. I have used CCleaner for at least five years without problems. This PC is a custom build which has worked fine for the last three months until now. Windows 8, no disc. I use AVG free, AntiMalwarebytes and Microsoft Security Essentials.

 

I think I know where this is going but would like your thoughts.

[CCleaner has removed sound?]

A few days ago I lost all sound from my custom-built Windows 8 PC. The messages read 'No audio devices are installed' and 'Hi Definition audio device has a problem' and 'not fixed'.

 

My repair man believes CCleaner has messed up the registry and a lot of work needs to be done to fix it and not to use CCleaner in future. I never customise the check boxes. Any thoughts?