[will not install]

good morning

wonders- safe mode has done the trick

thank you all who helped

[will not install]

hello sorry away from the computer

i will try in the moring- i have to leave now--i iam very gratefulfor your help

[will not install]

yes thank you -- Hazelnut has put me right, but it doesn't cure the problem

[will not install]

good to see i am tlking to good old yorkshire lass-- i am in the USA but originally from Cardiff-- by the way we will beat you next Saturday

[will not install]

i tried to see if the professional version would install and yes it would but still not the basic version-- thanks for putting me right about the version number-- as you can see i am no techie

[will not install]

sorry i see the screenshot has picked up my second screen

[will not install]

as requested

no i have the same mcafee firewall i have had for years and i have never had this problem with CC cleaner before

the space bar sticks on the 5-10% mark - there is no message

[will not install]

so sorry hazelnut

i made the error of hitting the installer which downloaded but the slim build has done the same stuck at the 5-10% mark

[will not install]

thanks again for the reply

yes that link allowed me to complete the installation- obliged

do you know why the other link failed ?

[will not install]

thanks for the reply

i saw that the CC panel said 3.27 but the redirection for the download sends you to filehippo site for the download and there it says 4.00

[will not install]

Please help

ihave downloaded CC 4.0 but it will not install from about 5-10%.

i have tried muliple times-

i run on windows 7 64 bit and ie 8, i have also tried with firefox without success