[cannot recover any files]

Thanks, I'll plough them.

 

Roland, if you Google "the volume for the file has been externally altered" you will get many responses. I suugest that you plough through those. It does not appear to be a Recuva problem.

[cannot recover any files]

Recuva version is 1.39.509

 

OS is Win 7 64 bit

 

The WD software is not loaded; no other software monitoring the WD drive is running.

 

 

 

I have edited the above comment, please wait a little while and more suggestions may come up.

 

until then can you please post the version of Revcua (please don't just say "the latest" that is not an aid to anyone) and Your Operating System Version

 

As this is a WD drive is the WD software (or any software that monitors that drive) running? If so it may be that that software is interfering with recuva (by contantly indexing the MFT on that drive) If so please quit all such programs and try to restore again.

[cannot recover any files]

I am trying to recover deleted files on a WD Passport usb drive.

 

Recova found a number of deleted files, many marked "excellent" state.

 

However, no matter what 'excellent' file I ask to recover, it fails to recover the file with an error saying "the volume for the file has een externally altered so the opened file is no longer valid."

 

Therefore the Recova software is pretty much useless.

 

Any ideas?