1. Is this the first time you have used an audio player since you used CCleaner?
2. Have any other applications or drivers been installed since you used CCleaner?
3. Does windows still plays sounds (clicks, dings, startup music, etc.)?
The first thing you can try is opening your Control Panel (switch it to Classic View if it isn't already), and open up Sounds and Audio Devices. If it isn't already selected, select the Volume tab. Make sure that the Mute checkbox is not checked (this seems like an obvious one, but you may be surprised). Also, click the Advanced... button right below the check boxes and make sure that none of the required controls are muted, and that the volume is about half way or so (or at least loud enough to hear).
If this doesn't work, you can restore a saved CCleaner registry file simply by double-clicking it and selecting Okay. This will insert it back into the registry. I highly doubt CCleaner is the culprit, but no program is perfect.
If that doesn't fix it, try running System Restore (Start > All Programs > Accessories > System Tools > System Restore). It is pretty self explanatory. Just choose a date before when you ran into problems.
If this doesn't work (and I have a feeling it will, but if it doesn't), try updating your audio drivers via either Windows Update or the manufacturer's site.
And finally, if that doesn't work, restart your computer. Never hurts.
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My wife's office recently came across CCleaner, tried it, and like it, so I downloaded it at home and ran it. I have encountered a similar problem, except it's with Microsoft Word and Power Point (haven't tried any of the other MS apps to see if they were affected). Apparently CCleaner "cleaned" files that were necessary for the running of those programs. And unfortunately, my original CD has a crack in it and I can't restore the programs from it. Where is the CCleaner registry file? I don't see it in the CCleaner folder in the Program Files. I'd like to find a way to return these programs to functionality. And I don't have a System Restore point close to the date I ran into the problems (my bad!). Any assistance would be appreciated. Thanks.
Windows MP now doesn?t work
in CCleaner
Posted
My wife's office recently came across CCleaner, tried it, and like it, so I downloaded it at home and ran it. I have encountered a similar problem, except it's with Microsoft Word and Power Point (haven't tried any of the other MS apps to see if they were affected). Apparently CCleaner "cleaned" files that were necessary for the running of those programs. And unfortunately, my original CD has a crack in it and I can't restore the programs from it. Where is the CCleaner registry file? I don't see it in the CCleaner folder in the Program Files. I'd like to find a way to return these programs to functionality. And I don't have a System Restore point close to the date I ran into the problems (my bad!). Any assistance would be appreciated. Thanks.
Norm