[deleting cookies]

Hi-I want to delete cookies in the" cookies to delete" column/options-some are day to day stuff while others are not...Cookies are all Firefox.I have followed thread from Skywired-but was wondering if a simpler way of removal now exists??Thanks for any suggestions.I run windows xp sp3 and latest version of ccleaner.

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It is disappointing that the cookies remained after cleaning;

but disappointments are par for course with Microsoft;

and eight times as much with I.E.8.

 

Perhaps a future update of CCleaner will be better able to deal with the I.E.8 cookie idiosyncrasies.

I am unable to advise upon I.E.8. and its cookies.

I am happy with my level of ignorance - if I knew any more I would have to print all my files onto paper and replace the computer with a filing cabinet ! !

 

The Trustchecker files were produced by the action of "RUN Cleaner".

I Googled and founded they come from Zone Alarms

 

Obviously a Zone Alarm product is taking an unhealthy interest in what CCleaner does,

and might be interfering with cleaning actions.

It is possible if you open these log files with Notepad you will find that Zone Alarm protected cookies from deletion ! !

 

Apart from the cookie problem, everything else is consistent with perfect operation of CCleaner.

 

N.B. You can expect the "Files to be Deleted" to return every time Windows reboots.

 

Regards

Alan

Hi Alan-the new version of CCleaner,2.22.968 fixed the problem.

[Files not deleted yet]

It is disappointing that the cookies remained after cleaning;

but disappointments are par for course with Microsoft;

and eight times as much with I.E.8.

 

Perhaps a future update of CCleaner will be better able to deal with the I.E.8 cookie idiosyncrasies.

I am unable to advise upon I.E.8. and its cookies.

I am happy with my level of ignorance - if I knew any more I would have to print all my files onto paper and replace the computer with a filing cabinet ! !

 

The Trustchecker files were produced by the action of "RUN Cleaner".

I Googled and founded they come from Zone Alarms

 

Obviously a Zone Alarm product is taking an unhealthy interest in what CCleaner does,

and might be interfering with cleaning actions.

It is possible if you open these log files with Notepad you will find that Zone Alarm protected cookies from deletion ! !

 

Apart from the cookie problem, everything else is consistent with perfect operation of CCleaner.

 

N.B. You can expect the "Files to be Deleted" to return every time Windows reboots.

 

Regards

Alan

Hi Alan-thanks for your reply.my computer has been in to our local computer shop to find some some lost photos and install back-up,but could not fix CCleaner,although it is still "cleaning"They hadn't encountered this problem before,so will just live with it in the meantime.Thanks for eveyones help.Regards,Fred.

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I use IE 8.Also on opening CC "advanced" I found the box "only delete files older than 48 hours was checked,for some reason.I have unchecked it before running these captures.

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Here is the third capture,"analyze"

 

ANALYSIS COMPLETE - (0.114 secs)

------------------------------------------------------------------------------------------

6.96KB to be removed. (Approximate size)

------------------------------------------------------------------------------------------

 

Details of files to be deleted (Note: No files have been deleted yet)

------------------------------------------------------------------------------------------

C:\Documents and Settings\Fred\Local Settings\Temp\IswTmp\Logs\Trustchecker.swl 3.96KB

C:\Documents and Settings\Fred\Local Settings\Temp\IswTmp\Logs\TrustcheckerMozillaPlugin.swl 3.00KB

Removed Cookie: google.co.nz

Removed Cookie: news.cnet.com

Removed Cookie: studylink.govt.nz

Removed Cookie: google.com

Removed Cookie: aus2.mozilla.org

Removed Cookie: zonealarm.com

Removed Cookie: www.zonealarm.com

Removed Cookie: www.stpetersalumni.org.nz

Removed Cookie: amazon.com

Removed Cookie: starpulse.com

Removed Cookie: chitika.net

Removed Cookie: ebay.com

[Files not deleted yet]

Here is the second capture,"run"

CLEANING COMPLETE - (1.010 secs)

------------------------------------------------------------------------------------------

2.21MB removed.

------------------------------------------------------------------------------------------

 

Details of files deleted

------------------------------------------------------------------------------------------

Marked for deletion: C:\Documents and Settings\Fred\Local Settings\Temporary Internet Files\Content.IE5\index.dat

Marked for deletion: C:\Documents and Settings\Fred\Cookies\index.dat

Marked for deletion: C:\Documents and Settings\Fred\Local Settings\History\History.IE5\index.dat

C:\WINDOWS\TEMP\IswTmp\Logs\ISWAK.swl 332 bytes

C:\WINDOWS\TEMP\IswTmp\Logs\ISWDMP.swl 332 bytes

C:\WINDOWS\TEMP\IswTmp\Logs\ISWFRAME.swl 332 bytes

C:\WINDOWS\TEMP\IswTmp\Logs\ISWFWMON.swl 332 bytes

C:\WINDOWS\TEMP\IswTmp\Logs\ISWMENUS.swl 332 bytes

C:\WINDOWS\TEMP\IswTmp\Logs\ISWSHEX.swl.old 7.12KB

C:\WINDOWS\TEMP\IswTmp\Logs\ISWSPYSCAN.swl 332 bytes

C:\WINDOWS\TEMP\IswTmp\Logs\ISWSTATS.swl 332 bytes

C:\WINDOWS\TEMP\IswTmp\Logs\ISWSVC.swl.old 10.09KB

C:\WINDOWS\TEMP\IswTmp\Logs\ISWUILIB.swl 332 bytes

C:\WINDOWS\TEMP\IswTmp\Logs\ISWUL.swl 332 bytes

C:\WINDOWS\TEMP\IswTmp\Logs\ISWUPD.swl 332 bytes

C:\WINDOWS\TEMP\IswTmp\Logs\ISWVEXT.swl 332 bytes

C:\WINDOWS\TEMP\IswTmp\WH\0 0.94MB

C:\WINDOWS\TEMP\WGAErrLog.txt 255 bytes

C:\Documents and Settings\Fred\Local Settings\Temp\GoogleQuickSearchBox.log 0 bytes

C:\Documents and Settings\Fred\Local Settings\Temp\IswTmp\ISWVEXT\FFCleanupPolicy.xml 17.88KB

C:\Documents and Settings\Fred\Local Settings\Temp\IswTmp\isw_acc_10100000 0 bytes

C:\Documents and Settings\Fred\Local Settings\Temp\IswTmp\Logs\CPLic.swl.old 45.34KB

C:\Documents and Settings\Fred\Local Settings\Temp\IswTmp\Logs\FFApi.swl.old 508 bytes

C:\Documents and Settings\Fred\Local Settings\Temp\IswTmp\Logs\ISWAK.swl.old 668 bytes

C:\Documents and Settings\Fred\Local Settings\Temp\IswTmp\Logs\ISWDMP.swl.old 1.34KB

C:\Documents and Settings\Fred\Local Settings\Temp\IswTmp\Logs\ISWFRAME.swl.old 908 bytes

C:\Documents and Settings\Fred\Local Settings\Temp\IswTmp\Logs\ISWFWMON.swl.old 7.82KB

C:\Documents and Settings\Fred\Local Settings\Temp\IswTmp\Logs\ISWGUI.swl.old 4.92KB

C:\Documents and Settings\Fred\Local Settings\Temp\IswTmp\Logs\ISWMENUS.swl.old 2.03KB

C:\Documents and Settings\Fred\Local Settings\Temp\IswTmp\Logs\ISWMGR.swl.old 51.76KB

C:\Documents and Settings\Fred\Local Settings\Temp\IswTmp\Logs\ISWSHEX.swl.old 6.07KB

C:\Documents and Settings\Fred\Local Settings\Temp\IswTmp\Logs\ISWSPYSCAN.swl.old 380 bytes

C:\Documents and Settings\Fred\Local Settings\Temp\IswTmp\Logs\ISWSTATS.swl.old 92 bytes

C:\Documents and Settings\Fred\Local Settings\Temp\IswTmp\Logs\ISWUILIB.swl.old 860 bytes

C:\Documents and Settings\Fred\Local Settings\Temp\IswTmp\Logs\ISWUL.swl.old 32.65KB

C:\Documents and Settings\Fred\Local Settings\Temp\IswTmp\Logs\ISWUPD.swl.old 860 bytes

C:\Documents and Settings\Fred\Local Settings\Temp\IswTmp\Logs\ISWVEXT.swl.old 2.25KB

C:\Documents and Settings\Fred\Local Settings\Temp\IswTmp\Logs\SiteChecker.swl.old 1.86KB

C:\Documents and Settings\Fred\Local Settings\Temp\IswTmp\Logs\Trustchecker.swl 7.87KB

C:\Documents and Settings\Fred\Local Settings\Temp\IswTmp\Logs\TrustcheckerMozillaPlugin.swl 5.93KB

C:\Documents and Settings\Fred\Local Settings\Temp\IswTmp\PA\2f7fb469b38f8ae1e9c72c2b0e209141 0 bytes

C:\Documents and Settings\Fred\Local Settings\Temp\IswTmp\WH\0 0.94MB

C:\Documents and Settings\Fred\Local Settings\Temp\isw_acc_80100000 0 bytes

C:\Documents and Settings\Fred\Local Settings\Temp\jusched.log 363 bytes

C:\Documents and Settings\Fred\Local Settings\Temp\~DF934.tmp 96.00KB

C:\Documents and Settings\Fred\Local Settings\Temp\~DFB72C.tmp 16.00KB

C:\WINDOWS\system32\wbem\Logs\FrameWork.log 257 bytes

C:\WINDOWS\system32\wbem\Logs\wbemcore.log 801 bytes

C:\WINDOWS\system32\wbem\Logs\wbemess.log 5.24KB

C:\WINDOWS\system32\wbem\Logs\wmiprov.log 67 bytes

C:\WINDOWS\0.log 0 bytes

Removed Cookie: google.co.nz

Removed Cookie: news.cnet.com

Removed Cookie: studylink.govt.nz

Removed Cookie: google.com

Removed Cookie: aus2.mozilla.org

Removed Cookie: zonealarm.com

Removed Cookie: www.zonealarm.com

Removed Cookie: www.stpetersalumni.org.nz

Removed Cookie: amazon.com

Removed Cookie: starpulse.com

Removed Cookie: chitika.net

Removed Cookie: ebay.com

Rem

[Files not deleted yet]

rouble posting the next two captures.I will try again with a new first capture,"analyze"ANALYSIS COMPLETE - (1.306 secs)

------------------------------------------------------------------------------------------

2.21MB to be removed. (Approximate size)

------------------------------------------------------------------------------------------

 

Details of files to be deleted (Note: No files have been deleted yet)

------------------------------------------------------------------------------------------

Marked for deletion: C:\Documents and Settings\Fred\Local Settings\Temporary Internet Files\Content.IE5\index.dat

Marked for deletion: C:\Documents and Settings\Fred\Cookies\index.dat

Marked for deletion: C:\Documents and Settings\Fred\Local Settings\History\History.IE5\index.dat

C:\WINDOWS\TEMP\IswTmp\Logs\ISWAK.swl 332 bytes

C:\WINDOWS\TEMP\IswTmp\Logs\ISWDMP.swl 332 bytes

C:\WINDOWS\TEMP\IswTmp\Logs\ISWFRAME.swl 332 bytes

C:\WINDOWS\TEMP\IswTmp\Logs\ISWFWMON.swl 332 bytes

C:\WINDOWS\TEMP\IswTmp\Logs\ISWMENUS.swl 332 bytes

C:\WINDOWS\TEMP\IswTmp\Logs\ISWSHEX.swl.old 7.12KB

C:\WINDOWS\TEMP\IswTmp\Logs\ISWSPYSCAN.swl 332 bytes

C:\WINDOWS\TEMP\IswTmp\Logs\ISWSTATS.swl 332 bytes

C:\WINDOWS\TEMP\IswTmp\Logs\ISWSVC.swl.old 10.09KB

C:\WINDOWS\TEMP\IswTmp\Logs\ISWUILIB.swl 332 bytes

C:\WINDOWS\TEMP\IswTmp\Logs\ISWUL.swl 332 bytes

C:\WINDOWS\TEMP\IswTmp\Logs\ISWUPD.swl 332 bytes

C:\WINDOWS\TEMP\IswTmp\Logs\ISWVEXT.swl 332 bytes

C:\WINDOWS\TEMP\IswTmp\WH\0 0.94MB

C:\WINDOWS\TEMP\WGAErrLog.txt 255 bytes

C:\Documents and Settings\Fred\Local Settings\Temp\GoogleQuickSearchBox.log 0 bytes

C:\Documents and Settings\Fred\Local Settings\Temp\IswTmp\ISWVEXT\FFCleanupPolicy.xml 17.88KB

C:\Documents and Settings\Fred\Local Settings\Temp\IswTmp\isw_acc_10100000 0 bytes

C:\Documents and Settings\Fred\Local Settings\Temp\IswTmp\Logs\CPLic.swl.old 45.34KB

C:\Documents and Settings\Fred\Local Settings\Temp\IswTmp\Logs\FFApi.swl.old 508 bytes

C:\Documents and Settings\Fred\Local Settings\Temp\IswTmp\Logs\ISWAK.swl.old 668 bytes

C:\Documents and Settings\Fred\Local Settings\Temp\IswTmp\Logs\ISWDMP.swl.old 1.34KB

C:\Documents and Settings\Fred\Local Settings\Temp\IswTmp\Logs\ISWFRAME.swl.old 908 bytes

C:\Documents and Settings\Fred\Local Settings\Temp\IswTmp\Logs\ISWFWMON.swl.old 7.82KB

C:\Documents and Settings\Fred\Local Settings\Temp\IswTmp\Logs\ISWGUI.swl.old 4.92KB

C:\Documents and Settings\Fred\Local Settings\Temp\IswTmp\Logs\ISWMENUS.swl.old 2.03KB

C:\Documents and Settings\Fred\Local Settings\Temp\IswTmp\Logs\ISWMGR.swl.old 51.76KB

C:\Documents and Settings\Fred\Local Settings\Temp\IswTmp\Logs\ISWSHEX.swl.old 6.07KB

C:\Documents and Settings\Fred\Local Settings\Temp\IswTmp\Logs\ISWSPYSCAN.swl.old 380 bytes

C:\Documents and Settings\Fred\Local Settings\Temp\IswTmp\Logs\ISWSTATS.swl.old 92 bytes

C:\Documents and Settings\Fred\Local Settings\Temp\IswTmp\Logs\ISWUILIB.swl.old 860 bytes

C:\Documents and Settings\Fred\Local Settings\Temp\IswTmp\Logs\ISWUL.swl.old 32.65KB

C:\Documents and Settings\Fred\Local Settings\Temp\IswTmp\Logs\ISWUPD.swl.old 860 bytes

C:\Documents and Settings\Fred\Local Settings\Temp\IswTmp\Logs\ISWVEXT.swl.old 2.25KB

C:\Documents and Settings\Fred\Local Settings\Temp\IswTmp\Logs\SiteChecker.swl.old 1.86KB

C:\Documents and Settings\Fred\Local Settings\Temp\IswTmp\Logs\Trustchecker.swl 4.00KB

C:\Documents and Settings\Fred\Local Settings\Temp\IswTmp\Logs\TrustcheckerMozillaPlugin.swl 3.03KB

C:\Documents and Settings\Fred\Local Settings\Temp\IswTmp\PA\2f7fb469b38f8ae1e9c72c2b0e209141 0 bytes

C:\Documents and Settings\Fred\Local Settings\Temp\IswTmp\WH\0 0.94MB

C:\Documents and Settings\Fred\Local Settings\Temp\isw_acc_80100000 0 bytes

C:\Documents and Settings\Fred\Local Settings\Temp\~DF934.tmp 96.00KB

C:\Documents and Settings\Fred\Local Settings\Temp\~DFB72C.tmp 16.00KB

C:\WINDOWS\system32\wbem\Logs\FrameWork.log 257 bytes

C:\WINDOWS\system32\wbem\Logs\wbemcore.log 801 bytes

C:\WINDOWS\system32\wbem\Logs\wbemess.log 5.24KB

C:\WINDOWS\system32\wbem\Logs\wmiprov.log 67 bytes

C:\WINDOWS\0.log 0 bytes

Removed Cookie: google.co.nz

Removed Cookie: news.cnet.com

Removed Cookie: studylink.govt.nz

Removed Cookie: google.com

Removed Cookie: aus2.mozilla.org

Removed Cookie: zonealarm.com

Removed Cookie: www.zonealarm.com

Removed Cookie: www.stpetersalumni.org.nz

Removed Cookie: amazon.com

Removed Cookie: starpulse.com

Removed Cookie: chitika.net

Removed Cookie: ebay.com

Removed Cookie: adsfac.net

Removed Cookie: quantserve.com

Removed Cookie: tacoda.net

Rem

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Hello Alan and Hazelnut.Here is the first capture,of Analyze.

ANALYSIS COMPLETE - (1.264 secs)

------------------------------------------------------------------------------------------

2.21MB to be removed. (Approximate size)

------------------------------------------------------------------------------------------

 

Details of files to be deleted (Note: No files have been deleted yet)

------------------------------------------------------------------------------------------

Marked for deletion: C:\Documents and Settings\Fred\Local Settings\Temporary Internet Files\Content.IE5\index.dat

Marked for deletion: C:\Documents and Settings\Fred\Cookies\index.dat

Marked for deletion: C:\Documents and Settings\Fred\Local Settings\History\History.IE5\index.dat

C:\WINDOWS\TEMP\IswTmp\Logs\ISWAK.swl 332 bytes

C:\WINDOWS\TEMP\IswTmp\Logs\ISWDMP.swl 332 bytes

C:\WINDOWS\TEMP\IswTmp\Logs\ISWFRAME.swl 332 bytes

C:\WINDOWS\TEMP\IswTmp\Logs\ISWFWMON.swl 332 bytes

C:\WINDOWS\TEMP\IswTmp\Logs\ISWMENUS.swl 332 bytes

C:\WINDOWS\TEMP\IswTmp\Logs\ISWSHEX.swl.old 8.12KB

C:\WINDOWS\TEMP\IswTmp\Logs\ISWSPYSCAN.swl 332 bytes

C:\WINDOWS\TEMP\IswTmp\Logs\ISWSTATS.swl 332 bytes

C:\WINDOWS\TEMP\IswTmp\Logs\ISWSVC.swl.old 10.56KB

C:\WINDOWS\TEMP\IswTmp\Logs\ISWUILIB.swl 332 bytes

C:\WINDOWS\TEMP\IswTmp\Logs\ISWUL.swl 332 bytes

C:\WINDOWS\TEMP\IswTmp\Logs\ISWUPD.swl 332 bytes

C:\WINDOWS\TEMP\IswTmp\Logs\ISWVEXT.swl 332 bytes

C:\WINDOWS\TEMP\IswTmp\WH\0 0.94MB

C:\WINDOWS\TEMP\WGAErrLog.txt 255 bytes

C:\Documents and Settings\Fred\Local Settings\Temp\GoogleQuickSearchBox.log 0 bytes

C:\Documents and Settings\Fred\Local Settings\Temp\IswTmp\ISWVEXT\FFCleanupPolicy.xml 17.88KB

C:\Documents and Settings\Fred\Local Settings\Temp\IswTmp\isw_acc_10100000 0 bytes

C:\Documents and Settings\Fred\Local Settings\Temp\IswTmp\Logs\CPLic.swl.old 45.34KB

C:\Documents and Settings\Fred\Local Settings\Temp\IswTmp\Logs\FFApi.swl.old 508 bytes

C:\Documents and Settings\Fred\Local Settings\Temp\IswTmp\Logs\ISWAK.swl.old 668 bytes

C:\Documents and Settings\Fred\Local Settings\Temp\IswTmp\Logs\ISWDMP.swl.old 1.34KB

C:\Documents and Settings\Fred\Local Settings\Temp\IswTmp\Logs\ISWFRAME.swl.old 908 bytes

C:\Documents and Settings\Fred\Local Settings\Temp\IswTmp\Logs\ISWFWMON.swl.old 6.57KB

C:\Documents and Settings\Fred\Local Settings\Temp\IswTmp\Logs\ISWGUI.swl.old 4.90KB

C:\Documents and Settings\Fred\Local Settings\Temp\IswTmp\Logs\ISWMENUS.swl.old 2.03KB

C:\Documents and Settings\Fred\Local Settings\Temp\IswTmp\Logs\ISWMGR.swl.old 48.29KB

C:\Documents and Settings\Fred\Local Settings\Temp\IswTmp\Logs\ISWSHEX.swl.old 5.75KB

C:\Documents and Settings\Fred\Local Settings\Temp\IswTmp\Logs\ISWSPYSCAN.swl.old 92 bytes

C:\Documents and Settings\Fred\Local Settings\Temp\IswTmp\Logs\ISWSTATS.swl.old 92 bytes

C:\Documents and Settings\Fred\Local Settings\Temp\IswTmp\Logs\ISWUILIB.swl.old 860 bytes

C:\Documents and Settings\Fred\Local Settings\Temp\IswTmp\Logs\ISWUL.swl.old 35.57KB

C:\Documents and Settings\Fred\Local Settings\Temp\IswTmp\Logs\ISWUPD.swl.old 860 bytes

C:\Documents and Settings\Fred\Local Settings\Temp\IswTmp\Logs\ISWVEXT.swl.old 2.25KB

C:\Documents and Settings\Fred\Local Settings\Temp\IswTmp\Logs\SiteChecker.swl.old 1.86KB

C:\Documents and Settings\Fred\Local Settings\Temp\IswTmp\Logs\Trustchecker.swl 4.00KB

C:\Documents and Settings\Fred\Local Settings\Temp\IswTmp\Logs\TrustcheckerMozillaPlugin.swl 3.03KB

C:\Documents and Settings\Fred\Local Settings\Temp\IswTmp\PA\2f7fb469b38f8ae1e9c72c2b0e209141 0 bytes

C:\Documents and Settings\Fred\Local Settings\Temp\IswTmp\WH\0 0.94MB

C:\Documents and Settings\Fred\Local Settings\Temp\isw_acc_80100000 0 bytes

C:\Documents and Settings\Fred\Local Settings\Temp\~DF59D4.tmp 96.00KB

C:\Documents and Settings\Fred\Local Settings\Temp\~DF66C.tmp 16.00KB

C:\WINDOWS\system32\wbem\Logs\FrameWork.log 257 bytes

C:\WINDOWS\system32\wbem\Logs\wbemcore.log 891 bytes

C:\WINDOWS\system32\wbem\Logs\wbemess.log 6.89KB

C:\WINDOWS\system32\wbem\Logs\wmiprov.log 67 bytes

C:\WINDOWS\0.log 0 bytes

Removed Cookie: google.co.nz

Removed Cookie: news.cnet.com

Removed Cookie: studylink.govt.nz

Removed Cookie: google.com

Removed Cookie: aus2.mozilla.org

Removed Cookie: zonealarm.com

Removed Cookie: www.zonealarm.com

Removed Cookie: www.stpetersalumni.org.nz

Removed Cookie: amazon.com

Removed Cookie: starpulse.com

Removed Cookie: chitika.net

Removed Cookie: ebay.com

[Files not deleted yet]

Thanks for all your ideas ,I will need a little time to try your suggestions out and get back.Under "applications".multimedia,all the boxes have been checked.Yes I too read the remarks about Regcure in CNET "software" and all the gripes have validity!It is off my computer.I thought the driver upgrade was useful until I came to HP drivers,and nVidia drivers would take an age.On turning on computer this morning,up comes Norton scanning and trying the same tricks as Pareto.My IT local chap has been trying to get me off Zonealarm and onto Nod32 ,but its the devil you know...I found Regcure on the piriform website so thought it must have some validity.It picked up 1080 "problems"The Ace Utilities is a 30 day free trial.Each software seems to pick up different problems than the other-having run ccleaner registry cleaner,Ace utilities picked up bits CC had "missed".

ANALYSIS COMPLETE - (9.179 secs)

------------------------------------------------------------------------------------------

6.59KB to be removed. (Approximate size)

------------------------------------------------------------------------------------------

 

Details of files to be deleted (Note: No files have been deleted yet)

------------------------------------------------------------------------------------------

Marked for deletion: C:\Documents and Settings\Fred\Local Settings\Temporary Internet Files\Content.IE5\index.dat

Marked for deletion: C:\Documents and Settings\Fred\Cookies\index.dat

Marked for deletion: C:\Documents and Settings\Fred\Local Settings\History\History.IE5\index.dat

C:\WINDOWS\system32\wbem\Logs\FrameWork.log 257 bytes

C:\WINDOWS\system32\wbem\Logs\wbemcore.log 801 bytes

C:\WINDOWS\system32\wbem\Logs\wbemess.log 5.55KB

C:\WINDOWS\0.log 0 bytes

Removed Cookie: google.co.nz

Removed Cookie: news.cnet.com

Removed Cookie: studylink.govt.nz

Removed Cookie: google.com

Removed Cookie: aus2.mozilla.org

 

 

Alan,here is what shows up on my screne after an analysis run.Hope this helps.

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You have been busy shopping - Regcure and now Ace Utilities. What else have you bought ! !

 

I see that buying Ace Utilities entitles you to a free download of Win Control 2002

I cannot find what they claim for the product,

but I found on http://www.downloadatoz.com/search.php?q=W...p;type=software

"Win Control 2002 allows you to protect your NT/2000/XP PC from vandalism in the systems software, its configuration and from unduly changed passwords."

That sounds to me like real-time protection.

 

Years ago I used Adaware.

When they changed from on-demand scans to additional real-time interference I kicked it off.

 

Anything which Windows Task Manager can display in the Applications tab or the Processes Tab could be a real-time obstacle.

I have configured Task Manager to display CPU Time. Since I switched on :-

3:04:37 System Idle Process

0:16:20 Firefox.exe

0:00:29 nod32krn.exe

0:00:18 cfp.exe

nod32krn is my real-time anti-virus, and cfp is my real-time firewall.

Only 57 seconds of processor time has been consumed by my real-time protection in over 3 hours.

 

If you can take a snapshot of your Windows Task Manager Processes, and post the image,

it is probable that real-time disrupters can be identified by those with more experience than I.

 

But highest priority is a list of the specific items that are not deleted.

Some-one here may intermediately recognise what they are,

and probable causes of non-deletion,

and how to fix - or whether to leave well alone.

 

Regards

Alan

Thanks for all your ideas ,I will need a little time to try your suggestions out and get back.Under "applications".multimedia,all the boxes have been checked.Yes I too read the remarks about Regcure in CNET "software" and all the gripes have validity!It is off my computer.I thought the driver upgrade was useful until I came to HP drivers,and nVidia drivers would take an age.On turning on computer this morning,up comes Norton scanning and trying the same tricks as Pareto.My IT local chap has been trying to get me off Zonealarm and onto Nod32 ,but its the devil you know...I found Regcure on the piriform website so thought it must have some validity.It picked up 1080 "problems"The Ace Utilities is a 30 day free trial.Each software seems to pick up different problems than the other-having run ccleaner registry cleaner,Ace utilities picked up bits CC had "missed".

[Files not deleted yet]

It took me a few reads to (possibly) understand what you're saying here. I think you mean that you right clicked on Cleaner's list of files to be deleted, and than saved that list to a text file. All this does is create a text file which has no connection to anything you're trying to delete (apart from being a list of names, that is). I should stop doing this.

 

Are you running CC with administrator privileges?

 

Can you open your browser and clear the browsing history from there? It's either Tools/Clear Private Data or Clear Recent History in Firefox or Tools/Internet Options/General/Delete Files (under Temp Int Files). Then see what CC shows in Analyse.

I have cleared history in both Firefox and IE,and also erased history using Ace Utilities software,but still the same old files appear in Analyze.

[Files not deleted yet]

I've a suspicion that these files may belong to your AntiVirus software.

 

After running CCleaner and then immediately analyzing, I have a list of files from Avast. All small log files and such, which would probably only delete with CCleaner or manually, if I disabled Avasts "Self Protection" module.

 

Just a thought.

Thanks Alan and Dennis.I normally run Zonealarm Security Suite,but during the past few days have been trialing Extreme Security.I have had no problems with CCleaner for many years,until now.I'm sorry you will have to treat me as being extremely thick when it comes to computers.OK,I run ccleaner-up comes the same list of websites to be "cleaned" Example,under "files to be deleted" removed cookie news.cnet.com,and aus2.mozilla .org,just two of many.I hit the analyze button,the very same list comes up with a note"no files have been deleted yet,"whereas normally everything is washed away and no bytes remaining.I turn ZA off,makes no difference.I right click the mouse onto a web page,up comes save to txt file,with the idea of somehow manually deleting websites,or "files".Up comes,in my documents,file name "log",under that save type as Text Files[*.txt]I push the save button.Go back to my Documents,right click" log",select "delete',off it goes to the recycle bin,delete that,and try ccleaner again.The very same list of sites comes up again

If you could explain how to precisely stipulate the file name and folder path I would be very grateful.Thank you for your help.As for kids,I have just been severly castigated for buying Regcure by my teenage daughter,in the false hope of fixing what I thought was a registry problem.Completely sucked in??!

[Files not deleted yet]

If you use Windows Explorer to select and then delete a file which CCleaner failed to delete,

you will probably get an error box and the file will remain due to a problem with permissions.

 

I believe CCleaner runs under your control with your permissions,

and the system applies the same restrictions to CCleaner as it does to you.

 

Regards

Alan

Thanks Alan,but I don't quite understand your reply.Could you expand alittle please.

[Files not deleted yet]

Are all the files listed not deleted, or just a subset? If the latter, which files are being left?

No its all the files which arent being deleted.Under "troubleshooting'" on the Piriform site,under"problems after running ccleaner",#4,sounds like I have an error with Windows registry permissions.Not being too computer literate,is there a way of guiding me thru' a solution?I run Windows XP Home SP3

[Files not deleted yet]

 

Thanks for your reply Augeas-yes I have pressed the run cleaner button first

I have also uninstalled/reinstalled 3 times,once even using the prior version of ccleaner.

[Files not deleted yet]

Have you pressed the Run Cleaner button on the lower right?

Thanks for your reply Augeas-yes I have pressed the run cleaner button first

[Files not deleted yet]

Hi-on having completed scan,and hitting analyze button on version 2.21.940,the same list of files to be deleted comes up,with "files not deleted yet".Previously files have been deleted.I have checked custom files and follders under the advanced option,as per help info.Could someone please help?Thank you.