[CCleaner interaction with Virgin PCGuard]

I now get this problem too, but it only started recently. The first time I saw it was immediately after I had downloaded a new version of CCleaner, when it ate my antivirus protection (the rest of PCGuard still seemed to work.) Rebooting took ages and came up with a couple of Windows Installer messages "Preparing to install..." (I got the impression that PCGuard was trying to find something that had vanished.) I reactivated the antivirus via the Support page, and all was OK until the next time I downloaded another CCleaner update. Same problem - but this time I had to uninstall and reinstall PCGuard.

Is there a cookie or a dat or ini file that CCleaner removes but which is essential to PCGuard? If so, could someone please tell me what it is? Then I won't clean it away.

 

Virgin Pcguard anti-virus my work round may help you

 

When I run Ccleaner?s registry bit with all options selected, I get this as requiring a fix:-

 

?Obsolete software key Antivirus HKLM\Software\Antivirus?

 

If I allow Ccleaner to delete it on the next reboot Virgin?s Pcgard anti-virus bit does not work and the whole program has to be reinstalled.

 

I now run Ccleaner and uncheck the box against this line and everything is ok.

 

Running Windows XP Home Ccleaner version 2.19.889

 

Hope this helps

Odds