[[Solved/workround] CC 6.x not starting on standard account]

I made a further test:

Seems that the workaround is necessary only when a
6.x version is installed for the first time, after
using 5.9x before.

When I later installed 6.05 over 6.04, everything ran
fine (no uninstalling of the old version, no start
from installer necessary).

 

[[Solved/workround] CC 6.x not starting on standard account]

When CC is started from the installer, admin permissions are
inherited to CC; CC starts "as admin", in the bottom left
corner of CC is shown "(Admin)".

Meanwhile the workaround survived several shutdowns and
logons.

 

[[Solved/workround] CC 6.x not starting on standard account]

I followed your workaround, and now CC runs for me, too, great!

It was essential to remove 5.91 first; when installed over the
old version it doesn't work.

I am also out of ideas what's going on; I hope, the programmers
will find out. Maybe I'll also do some tests using ProcMon or else.
If I find something of interest I'll come back again and let you know.

Once again, many thanks for your friendly help,

Kind regards, Pit

 

[[Solved/workround] CC 6.x not starting on standard account]

Sorry, forgot to mention: no 3rd party AV, only built-in defender.

Thanks for now, enjoy your weekend (and your beer)  :)

Pit

 

[[Solved/workround] CC 6.x not starting on standard account]

Meanwhile I tried:

- logged in as admin, installed ccsetup605_slim.exe over 5.91, 6.05 runs;
  logged in as non-admin, 6.05 doesn't start, re-installed 5.91
- installed ccsetup605_slim.exe on another notebook with 21H2 (on non-admin
  account), 6.05 doesn't start, re-installed 5.91

 

[[Solved/workround] CC 6.x not starting on standard account]

Thank you for your reply.

To answer your questions:

- I installed CC on non-admin account (as usual over years); then, of course,
  granted admin rights when UAC pops up.
- With 6.04 the OS was on rev 21H2, with 6.05 now on 22H2, same result.
- It is the free version, so I can't try "all users".

What I see is, that on start on admin account (and also on start of the
portable version) a file gc_...dll is created in the program's folder,
which disappears after a second or so.

On non-admin account there is no write access to that folder, so that
may cancel the start.

For testing, I gave the folder full access on non-admin account (which can't
be a final solution), and CC 6.x runs.

 

[[Solved/workround] CC 6.x not starting on standard account]

OS: Win 10 Pro 22H2
AV: built in (Defender)
Installer (free version):
  ccsetup604_slim.exe, downloaded 11 Oct 2022
  ccsetup605_slim.exe, downloaded 28 Oct 2022

CC does not start on standard account, starts on admin account only

1st attempt: installed over old version (as usual)
2nd attempt: removed old version, then fresh install

Same result in both cases.

Does not start in debug mode on standard account, no log file created.
CC appears for less than a second in task manager.

The reason seems to be that there is no write access to
C:\Program Files\CCleaner on standard account (for file gc_...dll?).

Switched back to 5.9x for now.

Thank you.

Pit

 

[Problem with appdata path in Win7 (german)]

Thank you for your reply. I read the line FileKey1=... several times, but finally

used a backslash instead of a pipe symbol. It seems, the space in My Name doesn't

matter at all.

 

So, if it is of interest for other users (XnView is a free picture viewer & converter):

 

[*XnView]

LangSecRef=3024

Detect=HKCR\Applications\xnview.exe

Default=True

FileKey1=%appdata%\XnView|xnview.db

 

Thank you for your help,

 

Peter

[Problem with appdata path in Win7 (german)]

Hello,

 

I want to delete the database file xnview.db which is in C:\Users\My Name\AppData\Roaming\XnView when running CCleaner.

 

First I tried FileKey1=%appdata%\XnView\xnview.db which showed "0 byte to delete", and I found out, it's because

there is a space in My Name.

 

Then I tried FileKey1="%appdata%\XnView" (with quotes) which showed "*XnView 135kB 3Files", ok so far, but I only want

to delete one of these files.

 

When I try

FileKey1="%appdata%\XnView"|XnView.db or

FileKey1="%appdata%\XnView"|*.db or

FileKey1="%appdata%\XnView"|*.*

it always shows "0 byte to delete", and I can't find the reason.

 

Thanks in advance for help,

 

Regards, Peter