["MyDocument" being deleted]

Hi Ritik,

Welcome to the forums !!!

It certainly is going to be hard to get any advice about such an old version.

Why not get your CCleaner up-to-date with the latest version ?

Good luck,

davey

 

 

Thanks davey, I've done so...hopefully wont have the problem anymore.

 

I also realised that the 'My documents' folder isnt the only one being affected. A lot of icons from my desktop also seem to have disappeared,although it only seems to apply to recent files or shortcuts

["MyDocument" being deleted]

I am currently using CCleaner v1.28.277 on Windows XP SP3. So far it has worked fine for me. However, in recent weeks I have encountered a particularly frustrating problem which I haven't been able to resolve.

 

I run CCleaner approximately 2-3 a week. Most of the time it works fine, however, on random occasions when I use it, it seems to delete all data that I have saved in "My Documents". This includes all images, songs, documents etc.

 

I have backed up all the contents of the "My Documents" folder onto an external hard drive, and consequently I copy these files back onto the computer after they are deleted. However, the problem continues to occur (it has occured 3-4 times so far) and I am not aware of the reason (could it possibly be related to the fact that the "System: Memory Dumps" box is ticked?).

 

Any help is appreciated. I have attached the system screens that I have for CCleaner.

 

Thanks

 

Ritik