I have discovered an alarming bug on every computer on which I've been installing and upgrading CCleaner, from version 1.16 through the current 1.21. This is on a variety of models running Windows 2000 SP4 or Windows XP SP2, all with all current patches. (I should mention that I'm a PC Systems Administrator and a Windows expert.) When I install CCleaner, I always install it right over the previous version. I disable putting "Run CCleaner" on the Recycle Bin context menu, but I enable putting "Open CCleaner..." on that menu.
After an installation and upgrade (or two or three), the Recycle Bin loses its special Context menu. To be specific:
- its name is gone;
- its context menu is now that of a plain shortcut, with no Empty Trash or Open CCleaner or Properties.
Uninstalling CCleaner does not fix this. Following the Microsoft knowledgebase tech notes to restore the Recycle Bin does not fix the problem. Nothing I've found yet fixes the problem, so I have effectively crippled every computer on which I've installed CCleaner.
Please help! I'd be happy to work with you to debug this critical problem. Sande
Recycle Bin broken
in CCleaner Bug Reporting
Posted