juliab
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Posts posted by juliab
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Well Julia congratulations.You just did the smartest thing you can do for your PC.
I am glad that I gave you that list of questions.I normally give it to people the first time that I reply.
In you situation at first it didn't seem to apply.I figured you had a simple solution but it went beyond that.
Sometimes that list of questions seems to chase some users away.Either it is because they are too afraid to admit that they don't know what it is about or they don't understand how important the answers are in arriving with a proper solution to their problems.
This is a shame because this forum is one that helps users to fix their problems and also advises or teaches how to avoid them in the future.We never try to make any member feel less important than any other person.The list also motivates people to take an active role in resolving their problem.
I am glad that you took YoKenny's advice.
You were very smart to take the actions that you did.Getting your software up-to-date is always important.Cleaning out old versions of software is beneficial when it comes to Applications like Java.
It and certain other programs had some security vulnerabilities that needed to be fixed.Java always comes out with completely new releases and the old versions remain on users computers.You can never be certain which version is going to be activated.
There is a product that many of our members use to keep Java up-to-date and it also cleans out out old versions automatically with your permission of course.
It is called JavaRa. Just click on JavaRa at the bottom of the Software page. http://prm753.bchea.org/software.html
Another valuable tool that members also use is available to make it simple to keep your software up-to-date.It was recommended to me by YoKenny also.It reviews all your software and verifies that it is up-to-date.It is called PSI (Personal Software Inspector)
https://psi.secunia.com/ Personal Edition (PSI) - Free
I just run it every now and then.It is simple and effective.
To keep it even simpler you can use the Online version of the Inspector and you don't even have to install any software.
The Secunia: Online Software Inspector is best to use as an on-demand scanner:
http://secunia.com/software_inspector Recommended by YoKenny
It sure is going to be hard to figure out what cured your problem.I think it was a combination of things related to proper software updating and security procedures.Malware will always sneak in.
No matter how careful we are,we must protect ourselves in the best way possible.
Sometimes users are not aware of how easy and simple it is to do the things that are necessary to keep their PC use pleasurable instead of a nightmare.
Most people will do this if they find it to be very simple to do.
I invite you and other users to use this link and follow it.Especially where it says "this is important for you".All the other parts of the post apply to you and all users as well.
http://forum.piriform.com/index.php?s=&...st&p=104255
Best wishes and thanks for your informative reply,
daveyHi davey,
I took your advise and downloaded Secunia's PSI. Thanks a lot. I am in the process of updating everything that's out-of-date on my computer.
I also posted my HijackThis log (as suggested by YoKenny). It's here
Thanks for everything, davey (and others, of course),
julia
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Hi all,
My annoying irprops message seems to have disappeared! I'm not sure what caused it in the first place and I'm not sure what made it go away but here's what happened:
I needed to update my AVG (to AVG 8) and realized that it only worked with Windows XP SP2 (yeah, we still had SP1). So I installed SP2 as well. Next, my new AVG found 2 viruses: JS/Downloader.Agent and Win32/Heur (now gone from my system). They may have been somehow related to Java (I had an older version of Java, which perhaps got compromised). So I emptied Java cache, uninstalled it and then downloaded the latest version (Java 6 udate 6).
That's the scoop. If someone can figure out which of the steps above fixed my problem, please let us know.
I'm gonna try and be up to date with all the updates from now on!
Julia
Ps.Good luck cbrafter ;-)
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Yes.
It could be or a failed application installation or removal.
Please read:
New Users Start Here, Instructions and Advice
Ok, you're probably right. I'll try to do it later today or tomorrow. Thanks;-)
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juliab, why not get a copy of HijackThis and post a log in the analysis area?
Spyware Hell - HijackThis Log Analysis
Do you think I should do this? Do you think the error message I'm getting is somehow spyware related (I understand that the forum where you post the HijackThis log is mainly for spyware issues, right?).
I have HijackThis somewhere on my computer, just not sure what to do with it once I find it.
Julia
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Please don't uninstall anything in hidden devices yet, some software put things there such as drivers to stop peole accidently deleting them, eg.at the moment I have 3 drivers from my firewall in there!
Do you have any infared on your computer as that can also relate to this.
Also have a read here
Hi davey and hazelnut (thank you so much for your help),
No, I haven't uninstalled anything yet, and no, I have no infrared devices (unless my husband installed something recently but it would have to be invisible;-)).
As for the link you posted; option 3 doesn't apply to me because I have not upgraded to XP Professional (and again, have no infrared devices). Also, the error message I get is not: "Rundll irprops.cpl missing entry Bluetooth
authentication agent" , but "Unable to locate pcdrsysinfobluetooth.p5x - Irprops.cpl not found".
I don't think option 2 applies either; I get the error message but not necessarily at startup. Anyway, I checked my startup and don't see "rundll32.exe irprops.cpl" there at all.
As far as option 1, again, I don't have any infrared devices.
I did a search and my irprops is located here : C\Windows\Driver Cache\I386\Driver\irprops.
Btw, my pcdrsysinfobluetooth.p5x is found in C\Program files\Dell support system\HWDiag\bin.
I am totally clueless as to what's going on;-(
Julia
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Hi Julia,
I don't know how you got that software originally.Many guesses but who cares.
If you know how to use Device Manager look there and see if there any "hidden" devices.
I had one on one of our PC's and of course nobody had any idea how it got there.
If you find one just "uninstall" it.Mine was causing random Blue Screens Of Death.
We will eliminate it somehow.
Good luck,
daveyHi davey,
I asked my husband about that software and he doesn't remember anything either.
Anyway, the only hidden devices I see are: Non-plug and play drivers, and Storage volumes. Are you sure I should uninstall them?
Thanks,
Julia
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Hi Julia,
You should have software to reinstall relating to some wirelss device and your PC.
Try re-installing this software.Reboot your PC.
If you uninstalled this software on purpose then try running CCleaner Registry cleaner again and see if there are still issuues to be fixed.Don't forget always backup Registry changes.
Don't delete any start-up relating to this software again.Leave the Registry alone.
If that doesn't work use this MS link.
http://support.microsoft.com/kb/834340
Good luck,
daveyHi davey,
I don't think I have that software :-( (I never had to install anything of that kind). I don't use any wireless devices. Is the irprops message I'm getting somehow related to Dell updates? Do I even need to have it (irprops application/ bluetooth) installed on my computer? If so, I'm not sure how to reinstall it, If not - how do I get rid of it completely?
I don't think I deleted anything related to it from the startup menu ( only realsched, jusched, mnyexpr and msnsgs) but in any case I restored it back to startup (just to be safe). The same with the registry, also restored to where it was before running CCleaner (did back up, used the "merge" option, hope that's how it's done). So everything should be how it was before the clean up and I am still getting this annoying irprops error.
Thank you for your help,
Julia
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Hi,
I recently downloaded CCleaner to clean up my registry/startup etc. Now I'm getting this message: Unable to locate pcdrsysinfobluetooth.p5x - irprops.cpl not found. It's telling me that reinstalling the application may fix the problem.
What do I do?
Thank you,
JB
davey
irprops.cpl
in CCleaner
Posted
Thank you, YoKenny. Done (posted a new log).