[Another deepscan crash]

Well - this was a really worthwhile exercise joining the forum and asking for help !

 

12 days and the only reply I've had is someone else adding their problem in my post

 

I guess that means no-one actually knows the answer to the widespread deep scan crash problem then!

[Another deepscan crash]

Just had anotehr thought and not sure if it's relevant.

 

After scanning online and finding MANY recovery software packages, I noted the majority spoke of not installing the program to the same drive as the one you want to scan for deleted files.

 

I am running the program from a 1gb pen drive

[Another deepscan crash]

1st time here so if I fail to provide all the necessary info please excuse

 

Using Recuva 1.13.304

 

Windows XP SP3 - Intel Celeron 2.00Ghz CPU - 256Mb RAM

 

Does a standard scan of C:|drive in seconds but finds no files, when I choose the deepscan option it gets to 2% then crashes

 

Crash info window shows as below

 

Error signature

AppName: recuva.exe AppVer: 1.13.0.304 ModName: recuva.exe

ModVer: 1.13.0.304 Offset: 000466d9

 

Windows says the following error report would be sent ? but when I go to the location ? it is not there!

 

C:\DOCUME~1\Dad\LOCALS~1\Temp\cf75_appcompat.txt

 

A .dmp file is saved to the folder but system doesn't know what program to use to open it

 

That's all the info I have

 

Thanks

 

Pete