[Help! Word perfect disappeared and Outlook isn't working right!]

HELP! I am one of those sad people with a computer that is 8,000 years old. Okay, actually it is about 10 years old, running the first (not even the second) version of Windows 98. I ran CCleaner to free up some room because I had virtually no memory left (not much to begin with) and yes, it freed up a ton of space. However, it also took away one of the only things I really need: Wordperfect , and it also screwed up my Outlook Express (the only other thing I really use.) I seem to be able to receive e-mails but I can't send any (it won't let me compose) and my address book disappeared, though all my old e-mails thankfully are still there.

 

I am assuming I deleted the programmes that deal with these things, but I didn't do anything strange...I don't think! I didn't uncheck "office" under applications, because I thought that was just another of a bunch of programmes I have that I never use. I didn't think that referred to Outlook or Wordperfect.

 

The message that comes up when I open outlook says: "the address book failed to load. Outlook express is incorrectly configured, please re-install." When I try to compose a message it says: "there was an error opening this message. An error has occured." Wordperfect is just gone.

 

Perhaps I need to reinstall these programmes, but the problem is that I do not have the windows 98 CD. I bought this computer 8,000 years ago from someone who didn't give the cd to me. I don't even know where to get it now, and quite frankly, I hate to have to buy it even if I could because I'm completely broke and that's money I could put towards what I really need - a new computer!

 

Any suggestions? Help help help! I really need my wordperfect back. God knows what else disappeared that I use and am not aware of... And how did this happen? If it was because I didn't uncheck "office" shouldn't it be more clear what that refers to?

 

Thanks much! (not the most computer savvy over here, obviously!)

 

 

Google "outlook express download". It is a free download from several sources such as twocows.

http://www.tucows.com/preview/194179

 

Windows 98 first edition is a modified Windows 95. Someone else will have to tell you if CCleaner supports it. Win 98SE is a completely different program.

 

There are a couple of places selling (New?) win 98 first edition programs such as. (I don't know if any of them will work for you or not.)

http://trinityliquidations.com/catalog/mic...loem-p-192.html?

 

irfner

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Hello again irfner,

You took off before I had time to reply.Your "rig" looks like a good "ride" to me.

Were you able to get the prior version re-installed? Are you downloading the old version correctly from FileHippo?

Did you get in contact with the Win 98 user YoKenny recommended at Calendar of Updates .

You can link there from YoKenny's reply.

Have you checked with other Win 98 users on the net?

We need this feed back to get this problem fixed for you and other Win 98 users.

Edit.

Are you saviing all settings to .ini file? See OPTIONS > ADVANCED.

Create a copy of your CCleaner.ini file.This way you have a copy of your "cookies to keep" settings.

Then use IE to delete all your Cookies.Then try CCleaner again.Don't delete that copy until this problem is resolved.

Keep us informed.

Best Wishes,

davey

 

 

 

Thanks Davey

I think my problem is solved. I copied all of the cookies from my Windows Cookies file to a backup folder. Then I tried deleting the cookies from IE but that only emptied the temp cookies so I used the Windows explorer, selected all of the files in the Windows Cookies folder and deleted them. It refused to delete the Dat file but that was ok. I now ran the latest version of CCleaner and it seemed to work ok even getting rid of that pesky Dat file for me. I did a restart and a recheck of CCleaner. Seems to be working ok for now. I will know for sure after I get a file full of new cookies to get rid of. But in the mean time all seems well. Thanks again to all of those who helped.

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Windows 98se has been fine for my use. It is listed in the systems supported by CCleaner. I don't want to buy the printer, scanner, programs and everything else that will be required if I upgrade. Let alone spending the hours fixing everything after an upgrade. Also win 98 worked fine with my previous version of CCleaner until I updated. If I reinstall the previous version of CCleaner it now has the same problem as the new version. Figures. The new version of CCleaner I am using at the moment is 2.04.543 which I believe is the latest download.

 

When I run analyze I see the files being analyzed in the display window. If I analyze 'Internet Explorer -Cookies' by itself or with other items checked at the end of the analysis I end up with a blank display window. If I uncheck 'cookies' and analyze I get a normal list of the files to be cleaned. I have not run cleaner when I have a blank window because I do not know what files would be cleaned and I do not want to do something that would crash the whole computer.

 

I have downloaded the user guide and I have tried the slim-build without success.

 

 

I believe my system has plenty of power to run this program.

Microsoft Windows 98 4.10.2222 A

Clean install using CD /T:C:\WININST0.400 /SrcDir=E:\WIN98 /IZ /IS /IQ /IT /II /NR /U:xxxxxxxxxxxxxxxxx

IE 6.0.2800.1106

Uptime: 0:01:19:28

Normal mode

GenuineIntel x86 Family 15 Model 4 Stepping 1

496MB RAM

67% system resources free

Windows-managed swap file on drive C (20332MB free)

Available space on drive C: 20332MB of 29283MB (FAT32)

 

 

 

Thanks for your time and effort to all of those who tried to help.

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hewee over at Calendar of Updates is a user of Win98SE and a user of CCleaner I believe so maybe you could ask him if he is having a similar problem.

 

Windows 98se has been fine for my use. It is listed in the systems supported by CCleaner. I don't want to buy the printer, scanner, programs and everything else that will be required if I upgrade. Let alone spending the hours fixing everything after an upgrade. Also win 98 worked fine with my previous version of CCleaner until I updated. If I reinstall the previous version of CCleaner it now has the same problem as the new version. Figures. The new version of CCleaner I am using at the moment is 2.04.543 which I believe is the latest download.

 

When I run analyze I see the files being analyzed in the display window. If I analyze 'Internet Explorer -Cookies' by itself or with other items checked at the end of the analysis I end up with a blank display window. If I uncheck 'cookies' and analyze I get a normal list of the files to be cleaned. I have not run cleaner when I have a blank window because I do not know what files would be cleaned and I do not want to do something that would crash the whole computer.

 

I have downloaded the user guide and I have tried the slim-build without success.

 

 

I believe my system has plenty of power to run this program.

Microsoft Windows 98 4.10.2222 A

Clean install using CD /T:C:\WININST0.400 /SrcDir=E:\WIN98 /IZ /IS /IQ /IT /II /NR /U:xxxxxxxxxxxxxxxxx

IE 6.0.2800.1106

Uptime: 0:01:19:28

Normal mode

GenuineIntel x86 Family 15 Model 4 Stepping 1

496MB RAM

67% system resources free

Windows-managed swap file on drive C (20332MB free)

Available space on drive C: 20332MB of 29283MB (FAT32)

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Just a thought.Did you do any other maintenance,cleaning,installing,uninstalling or deleting?

If so a Reboot might do the trick.

I know simple but had to ask.

Good Luck,

davey

 

The fact that you say the progress bar is blue is interesting?

Mine has always been "green".

In the latest version you also want to check the boxes at OPTIONS > Advanced for detailed log for IE

and FIREFOX/MOZILLA.

 

 

I tried running analyze again one item at a time. It appears the problem occurs when analyzing cookies. If that box is left unchecked the others seem to work ok. The color of the progress bar is probably a function of the Windows color scheme. I just wanted to indicate that it was filled in completely and had not returned to or stopped at a blank condition.

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Perhaps, (if you have no already tried it this way) uninstall via and and remove programs, and install the slim build from here

 

 

http://www.CCleaner.com/download/builds

 

Thanks for the idea. I just ran uninstall, downloaded and installed the slim build. Same result. The log window remains blank and the progress bar is fully blue after running analyze.

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I hope I am doing this in the right place. If not, my apologies.

I upgraded to CCleaner version 2.04.543 from 1.27.210 Since the upgrade the log window is blank after running Analyze. The progress bar is fully blue and no log information is displayed (blank window). I deleted and reinstalled the program and finally reinstalled the old version which now has the same problem. Go figure.

 

My OS is Windows 98se. Any help would be appreciated.