[Defraggler not defragging]

For the past three days, I have set Defraggler to defrag my C drive. 

 

I choose analyze.  Then after that runs, I choose Defrag.

 

The app runs through defrag very fast and ends. 

 

But it is not defragging the hard drive.  When I choose analyze again, the amount of fragmented files is the same as previously.

 

Anyone know what's going on or if I'm doing something wrong. 

 

The app has worked fine for a long time doing the same exact thing I'm doing.

 

Kerry