Rebuva freezes in Recuva Bug Reporting Posted November 14, 2007 I can do a search on my D and E drives but not on the C drive. Rucuva starts the search and gets up to 30300 files found and 99% then freezes. Rucuva's log is quite empty with only a few lines about my computer but nothing about what went wrong or right. except identify my computer setup. Drwatson's log has this: Application exception occurred: App: C:\Program Files\Recuva\recuva.exe (pid=3212) When: 11/15/2007 @ 00:19:23.833 Exception number: c0000005 (access violation) *----> System Information <----* Computer Name: PC User Name: HOME Terminal Session Id: 0 Number of Processors: 2 Processor Type: x86 Family 15 Model 4 Stepping 9 Windows Version: 5.1 Current Build: 2600 Service Pack: 2 Current Type: Multiprocessor Free Registered Organization: VIETNAM Registered Owner: HOME *----> Task List <----* 0 System Process 4 System 624 smss.exe 676 csrss.exe 700 winlogon.exe 744 services.exe 756 lsass.exe 908 svchost.exe 1000 svchost.exe 1096 svchost.exe 1204 svchost.exe 1300 svchost.exe 1432 ccSetMgr.exe 1532 ccEvtMgr.exe 1784 spoolsv.exe 1832 Explorer.EXE 552 ccApp.exe 616 vsnpstd.exe 828 UniKeyNT.exe 1064 Error 0xD0000022 1084 GoogleToolbarNotifier.exe 1172 CDAC11BA.EXE 1164 DefWatch.exe 1276 inetinfo.exe 1384 RaMaint.exe 1408 TeaTimer.exe 1504 LogMeIn.exe 1856 mdm.exe 1960 sqlservr.exe 2004 msmsgs.exe 2016 VCSExpress.exe 1200 sqlwriter.exe 940 svchost.exe 1708 Rtvscan.exe 2068 msoffice.exe 3576 alg.exe 3176 IEXPLORE.EXE 1884 WLLoginProxy.exe 3708 ctfmon.exe 3212 recuva.exe 320 drwtsn32.exe *----> Module List <----* (0000000000400000 - 000000000049a000: C:\Program Files\Recuva\recuva.exe (0000000000f50000 - 0000000000f63000: C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\shellexecutehook.dll (0000000010000000 - 0000000010010000: C:\Program Files\UniKey\UKHook35.dll (000000005ad70000 - 000000005ada8000: C:\WINDOWS\system32\uxtheme.dll (000000005b860000 - 000000005b8b4000: C:\WINDOWS\system32\netapi32.dll (00000000605d0000 - 00000000605d9000: C:\WINDOWS\system32\mslbui.dll (0000000062830000 - 0000000062856000: C:\WINDOWS\system32\AcSignIcon.dll (00000000629c0000 - 00000000629c9000: C:\WINDOWS\system32\LPK.DLL (0000000071aa0000 - 0000000071aa8000: C:\WINDOWS\system32\WS2HELP.dll (0000000071ab0000 - 0000000071ac7000: C:\WINDOWS\system32\WS2_32.dll (0000000071ad0000 - 0000000071ad9000: C:\WINDOWS\system32\WSOCK32.dll (0000000073000000 - 0000000073026000: C:\WINDOWS\system32\WINSPOOL.DRV (0000000074720000 - 000000007476b000: C:\WINDOWS\system32\MSCTF.dll (0000000074b30000 - 0000000074b76000: C:\WINDOWS\system32\webcheck.dll (0000000074c80000 - 0000000074cac000: C:\WINDOWS\system32\OLEACC.dll (0000000074d90000 - 0000000074dfb000: C:\WINDOWS\system32\USP10.dll (00000000754d0000 - 0000000075550000: C:\WINDOWS\system32\CRYPTUI.dll (00000000755c0000 - 00000000755ee000: C:\WINDOWS\system32\msctfime.ime (0000000076080000 - 00000000760e5000: C:\WINDOWS\system32\MSVCP60.dll (0000000076380000 - 0000000076385000: C:\WINDOWS\system32\MSIMG32.dll (0000000076390000 - 00000000763ad000: C:\WINDOWS\system32\IMM32.DLL (0000000076600000 - 000000007661d000: C:\WINDOWS\System32\CSCDLL.dll (0000000076c30000 - 0000000076c5e000: C:\WINDOWS\system32\WINTRUST.dll (0000000076c90000 - 0000000076cb8000: C:\WINDOWS\system32\IMAGEHLP.dll (0000000076f60000 - 0000000076f8c000: C:\WINDOWS\system32\WLDAP32.dll (0000000076fd0000 - 000000007704f000: C:\WINDOWS\system32\CLBCATQ.DLL (0000000077050000 - 0000000077115000: C:\WINDOWS\system32\COMRes.dll (0000000077120000 - 00000000771ab000: C:\WINDOWS\system32\OLEAUT32.dll (00000000771b0000 - 0000000077256000: C:\WINDOWS\system32\WININET.dll (00000000773d0000 - 00000000774d3000: C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2982_x-ww_ac3f9c03\COMCTL32.dll (00000000774e0000 - 000000007761d000: C:\WINDOWS\system32\ole32.dll (0000000077920000 - 0000000077a13000: C:\WINDOWS\system32\SETUPAPI.dll (0000000077a20000 - 0000000077a74000: C:\WINDOWS\System32\cscui.dll (0000000077a80000 - 0000000077b14000: C:\WINDOWS\system32\CRYPT32.dll (0000000077b20000 - 0000000077b32000: C:\WINDOWS\system32\MSASN1.dll (0000000077b40000 - 0000000077b62000: C:\WINDOWS\system32\appHelp.dll (0000000077c00000 - 0000000077c08000: C:\WINDOWS\system32\version.dll (0000000077c10000 - 0000000077c68000: C:\WINDOWS\system32\msvcrt.dll (0000000077dd0000 - 0000000077e6b000: C:\WINDOWS\system32\ADVAPI32.dll (0000000077e70000 - 0000000077f02000: C:\WINDOWS\system32\RPCRT4.dll (0000000077f10000 - 0000000077f57000: C:\WINDOWS\system32\GDI32.dll (0000000077f60000 - 0000000077fd6000: C:\WINDOWS\system32\SHLWAPI.dll (0000000077fe0000 - 0000000077ff1000: C:\WINDOWS\system32\Secur32.dll (000000007c800000 - 000000007c8f5000: C:\WINDOWS\system32\kernel32.dll (000000007c900000 - 000000007c9b0000: C:\WINDOWS\system32\ntdll.dll (000000007c9c0000 - 000000007d1d5000: C:\WINDOWS\system32\SHELL32.dll (000000007e1e0000 - 000000007e280000: C:\WINDOWS\system32\urlmon.dll (000000007e290000 - 000000007e3ff000: C:\WINDOWS\system32\shdocvw.dll (000000007e410000 - 000000007e4a0000: C:\WINDOWS\system32\USER32.dll *----> State Dump for Thread Id 0x248 <----* eax=0012f1a4 ebx=00000000 ecx=00000001 edx=7c90eb94 esi=00622870 edi=00000001 eip=7c90eb94 esp=0012f680 ebp=0012f6b4 iopl=0 nv up ei pl zr na po nc cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000246 *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\WINDOWS\system32\ntdll.dll - function: ntdll!KiFastSystemCallRet 7c90eb89 90 nop 7c90eb8a 90 nop ntdll!KiFastSystemCall: 7c90eb8b 8bd4 mov edx,esp 7c90eb8d 0f34 sysenter 7c90eb8f 90 nop 7c90eb90 90 nop 7c90eb91 90 nop 7c90eb92 90 nop 7c90eb93 90 nop ntdll!KiFastSystemCallRet: 7c90eb94 c3 ret 7c90eb95 8da42400000000 lea esp,[esp] 7c90eb9c 8d642400 lea esp,[esp] 7c90eba0 90 nop 7c90eba1 90 nop 7c90eba2 90 nop 7c90eba3 90 nop 7c90eba4 90 nop ntdll!KiIntSystemCall: 7c90eba5 8d542408 lea edx,[esp+0x8] 7c90eba9 cd2e int 2e *----> Stack Back Trace <----* Any ideas? Thanks for your help. I just spent 4 hours writing a program when the electric went out and I lost the .cs files I was working on. Mark
Rebuva freezes
in Recuva Bug Reporting
Posted
I can do a search on my D and E drives but not on the C drive.
Rucuva starts the search and gets up to 30300 files found and 99% then freezes.
Rucuva's log is quite empty with only a few lines about my computer but nothing about what went wrong or right. except identify my computer setup.
Drwatson's log has this:
Application exception occurred:
App: C:\Program Files\Recuva\recuva.exe (pid=3212)
When: 11/15/2007 @ 00:19:23.833
Exception number: c0000005 (access violation)
*----> System Information <----*
Computer Name: PC
User Name: HOME
Terminal Session Id: 0
Number of Processors: 2
Processor Type: x86 Family 15 Model 4 Stepping 9
Windows Version: 5.1
Current Build: 2600
Service Pack: 2
Current Type: Multiprocessor Free
Registered Organization: VIETNAM
Registered Owner: HOME
*----> Task List <----*
0 System Process
4 System
624 smss.exe
676 csrss.exe
700 winlogon.exe
744 services.exe
756 lsass.exe
908 svchost.exe
1000 svchost.exe
1096 svchost.exe
1204 svchost.exe
1300 svchost.exe
1432 ccSetMgr.exe
1532 ccEvtMgr.exe
1784 spoolsv.exe
1832 Explorer.EXE
552 ccApp.exe
616 vsnpstd.exe
828 UniKeyNT.exe
1064 Error 0xD0000022
1084 GoogleToolbarNotifier.exe
1172 CDAC11BA.EXE
1164 DefWatch.exe
1276 inetinfo.exe
1384 RaMaint.exe
1408 TeaTimer.exe
1504 LogMeIn.exe
1856 mdm.exe
1960 sqlservr.exe
2004 msmsgs.exe
2016 VCSExpress.exe
1200 sqlwriter.exe
940 svchost.exe
1708 Rtvscan.exe
2068 msoffice.exe
3576 alg.exe
3176 IEXPLORE.EXE
1884 WLLoginProxy.exe
3708 ctfmon.exe
3212 recuva.exe
320 drwtsn32.exe
*----> Module List <----*
(0000000000400000 - 000000000049a000: C:\Program Files\Recuva\recuva.exe
(0000000000f50000 - 0000000000f63000: C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\shellexecutehook.dll
(0000000010000000 - 0000000010010000: C:\Program Files\UniKey\UKHook35.dll
(000000005ad70000 - 000000005ada8000: C:\WINDOWS\system32\uxtheme.dll
(000000005b860000 - 000000005b8b4000: C:\WINDOWS\system32\netapi32.dll
(00000000605d0000 - 00000000605d9000: C:\WINDOWS\system32\mslbui.dll
(0000000062830000 - 0000000062856000: C:\WINDOWS\system32\AcSignIcon.dll
(00000000629c0000 - 00000000629c9000: C:\WINDOWS\system32\LPK.DLL
(0000000071aa0000 - 0000000071aa8000: C:\WINDOWS\system32\WS2HELP.dll
(0000000071ab0000 - 0000000071ac7000: C:\WINDOWS\system32\WS2_32.dll
(0000000071ad0000 - 0000000071ad9000: C:\WINDOWS\system32\WSOCK32.dll
(0000000073000000 - 0000000073026000: C:\WINDOWS\system32\WINSPOOL.DRV
(0000000074720000 - 000000007476b000: C:\WINDOWS\system32\MSCTF.dll
(0000000074b30000 - 0000000074b76000: C:\WINDOWS\system32\webcheck.dll
(0000000074c80000 - 0000000074cac000: C:\WINDOWS\system32\OLEACC.dll
(0000000074d90000 - 0000000074dfb000: C:\WINDOWS\system32\USP10.dll
(00000000754d0000 - 0000000075550000: C:\WINDOWS\system32\CRYPTUI.dll
(00000000755c0000 - 00000000755ee000: C:\WINDOWS\system32\msctfime.ime
(0000000076080000 - 00000000760e5000: C:\WINDOWS\system32\MSVCP60.dll
(0000000076380000 - 0000000076385000: C:\WINDOWS\system32\MSIMG32.dll
(0000000076390000 - 00000000763ad000: C:\WINDOWS\system32\IMM32.DLL
(0000000076600000 - 000000007661d000: C:\WINDOWS\System32\CSCDLL.dll
(0000000076c30000 - 0000000076c5e000: C:\WINDOWS\system32\WINTRUST.dll
(0000000076c90000 - 0000000076cb8000: C:\WINDOWS\system32\IMAGEHLP.dll
(0000000076f60000 - 0000000076f8c000: C:\WINDOWS\system32\WLDAP32.dll
(0000000076fd0000 - 000000007704f000: C:\WINDOWS\system32\CLBCATQ.DLL
(0000000077050000 - 0000000077115000: C:\WINDOWS\system32\COMRes.dll
(0000000077120000 - 00000000771ab000: C:\WINDOWS\system32\OLEAUT32.dll
(00000000771b0000 - 0000000077256000: C:\WINDOWS\system32\WININET.dll
(00000000773d0000 - 00000000774d3000: C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2982_x-ww_ac3f9c03\COMCTL32.dll
(00000000774e0000 - 000000007761d000: C:\WINDOWS\system32\ole32.dll
(0000000077920000 - 0000000077a13000: C:\WINDOWS\system32\SETUPAPI.dll
(0000000077a20000 - 0000000077a74000: C:\WINDOWS\System32\cscui.dll
(0000000077a80000 - 0000000077b14000: C:\WINDOWS\system32\CRYPT32.dll
(0000000077b20000 - 0000000077b32000: C:\WINDOWS\system32\MSASN1.dll
(0000000077b40000 - 0000000077b62000: C:\WINDOWS\system32\appHelp.dll
(0000000077c00000 - 0000000077c08000: C:\WINDOWS\system32\version.dll
(0000000077c10000 - 0000000077c68000: C:\WINDOWS\system32\msvcrt.dll
(0000000077dd0000 - 0000000077e6b000: C:\WINDOWS\system32\ADVAPI32.dll
(0000000077e70000 - 0000000077f02000: C:\WINDOWS\system32\RPCRT4.dll
(0000000077f10000 - 0000000077f57000: C:\WINDOWS\system32\GDI32.dll
(0000000077f60000 - 0000000077fd6000: C:\WINDOWS\system32\SHLWAPI.dll
(0000000077fe0000 - 0000000077ff1000: C:\WINDOWS\system32\Secur32.dll
(000000007c800000 - 000000007c8f5000: C:\WINDOWS\system32\kernel32.dll
(000000007c900000 - 000000007c9b0000: C:\WINDOWS\system32\ntdll.dll
(000000007c9c0000 - 000000007d1d5000: C:\WINDOWS\system32\SHELL32.dll
(000000007e1e0000 - 000000007e280000: C:\WINDOWS\system32\urlmon.dll
(000000007e290000 - 000000007e3ff000: C:\WINDOWS\system32\shdocvw.dll
(000000007e410000 - 000000007e4a0000: C:\WINDOWS\system32\USER32.dll
*----> State Dump for Thread Id 0x248 <----*
eax=0012f1a4 ebx=00000000 ecx=00000001 edx=7c90eb94 esi=00622870 edi=00000001
eip=7c90eb94 esp=0012f680 ebp=0012f6b4 iopl=0 nv up ei pl zr na po nc
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000246
*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\WINDOWS\system32\ntdll.dll -
function: ntdll!KiFastSystemCallRet
7c90eb89 90 nop
7c90eb8a 90 nop
ntdll!KiFastSystemCall:
7c90eb8b 8bd4 mov edx,esp
7c90eb8d 0f34 sysenter
7c90eb8f 90 nop
7c90eb90 90 nop
7c90eb91 90 nop
7c90eb92 90 nop
7c90eb93 90 nop
ntdll!KiFastSystemCallRet:
7c90eb94 c3 ret
7c90eb95 8da42400000000 lea esp,[esp]
7c90eb9c 8d642400 lea esp,[esp]
7c90eba0 90 nop
7c90eba1 90 nop
7c90eba2 90 nop
7c90eba3 90 nop
7c90eba4 90 nop
ntdll!KiIntSystemCall:
7c90eba5 8d542408 lea edx,[esp+0x8]
7c90eba9 cd2e int 2e
*----> Stack Back Trace <----*
Any ideas?
Thanks for your help. I just spent 4 hours writing a program when the electric went out and I lost the .cs files I was working on.
Mark