[CCleaner stopped working even after uninstall/reinstall, please help]

5 hours ago, nukecad said:

Thanks again to hazelnut and Nukecad for the recent intel. Thanks for the explanation that a fix can be done without us updating the software. Both enjoy the weekend and all the other fine folks on the thread too!

 

[CCleaner stopped working even after uninstall/reinstall, please help]

Thank you once again Nukead and everyone that posted.

 

I tried CCleaner this morning and it was perfect!

Question please, when a fix was needed how is it done automatically? without needing the consumer to download or reinstall?

Thanks!

[CCleaner stopped working even after uninstall/reinstall, please help]

Thank you Nukecad for the information.

That was well put and articulate.

 

It is appreciated. 

[CCleaner stopped working even after uninstall/reinstall, please help]

Can somebody please explain to me how a version of a software could be released (free or paid) with a major flaw?

Wouldn't there be a team to test the particular version first? 

If for example 57.2 percent of the users are having the same issue I am, wouldn't that mean that within the margin of plus or minus 4 percent, the testing staff at CCleaner would have the same as the consumer?

Thanks for all replies thus far.

[CCleaner stopped working even after uninstall/reinstall, please help]

Since it is an ongoing issue, are the developers aware to make a patch for the update rather than receive endless emails about the same issue?

 

Thanks to those that replied today.

[CCleaner stopped working even after uninstall/reinstall, please help]

Hi there:

 

I have a Windows 10 computer and have had no issues with CCleaner (Free version), I have the latest.

 

All of a sudden last night it stopped working. It will scan and show how many trackers it needs to remove but when it comes time to removing anything, the bar that would go from left to right to show progress never begins. I tried several times leaving CCleaner running for 20 minutes to see if there were progress (and no). 

 

I uninstalled last night and reinstalled this morning but no luck.

 

Please help.

 

Thank you in advance!